@article{ART001466392},
author={Yeon S. Ahn},
title={The Empirical Analysis on the relevancy between the IT competency of the Group Enterprises, and the IT Service Firms' Management Performance},
journal={Journal of The Korea Society of Computer and Information},
issn={1598-849X},
year={2010},
volume={15},
number={7},
pages={109-116}
TY - JOUR
AU - Yeon S. Ahn
TI - The Empirical Analysis on the relevancy between the IT competency of the Group Enterprises, and the IT Service Firms' Management Performance
JO - Journal of The Korea Society of Computer and Information
PY - 2010
VL - 15
IS - 7
PB - The Korean Society Of Computer And Information
SP - 109
EP - 116
SN - 1598-849X
AB - In this paper, we analyse empirically the relation between the IT competency of the Group enterprises, and the management performance of the subsidiary IT service firms in Korea. The 24 IT service firms and relative Group enterprises are included for analysis. The various hypotheses established are validated by t-test method statistically. The results shows that IT competency level of the Group enterprises was affected by not only their sales volumes, new investment volume of IT service, but system management(SM) and inner captive market's sales volume of subsidiary IT service firms also. Additionally the sales volume of IT service firms was affected positively by their inner-captive market's sales, system management sales volume, and the sales volume of their Group enterprise. The service competency of the subsidiary IT service firms is shown as more high in the lower intensity of outer-captive and system integration(SI) business, as well as in the upper intensity of inner-captive and SI business.
KW - IT서비스(IT service);서비스 역량(service competency);서비스 성과(service performance)
DO -
UR -
ER -
Yeon S. Ahn. (2010). The Empirical Analysis on the relevancy between the IT competency of the Group Enterprises, and the IT Service Firms' Management Performance. Journal of The Korea Society of Computer and Information, 15(7), 109-116.
Yeon S. Ahn. 2010, "The Empirical Analysis on the relevancy between the IT competency of the Group Enterprises, and the IT Service Firms' Management Performance", Journal of The Korea Society of Computer and Information, vol.15, no.7 pp.109-116.
Yeon S. Ahn "The Empirical Analysis on the relevancy between the IT competency of the Group Enterprises, and the IT Service Firms' Management Performance" Journal of The Korea Society of Computer and Information 15.7 pp.109-116 (2010) : 109.
Yeon S. Ahn. The Empirical Analysis on the relevancy between the IT competency of the Group Enterprises, and the IT Service Firms' Management Performance. 2010; 15(7), 109-116.
Yeon S. Ahn. "The Empirical Analysis on the relevancy between the IT competency of the Group Enterprises, and the IT Service Firms' Management Performance" Journal of The Korea Society of Computer and Information 15, no.7 (2010) : 109-116.
Yeon S. Ahn. The Empirical Analysis on the relevancy between the IT competency of the Group Enterprises, and the IT Service Firms' Management Performance. Journal of The Korea Society of Computer and Information, 15(7), 109-116.
Yeon S. Ahn. The Empirical Analysis on the relevancy between the IT competency of the Group Enterprises, and the IT Service Firms' Management Performance. Journal of The Korea Society of Computer and Information. 2010; 15(7) 109-116.
Yeon S. Ahn. The Empirical Analysis on the relevancy between the IT competency of the Group Enterprises, and the IT Service Firms' Management Performance. 2010; 15(7), 109-116.
Yeon S. Ahn. "The Empirical Analysis on the relevancy between the IT competency of the Group Enterprises, and the IT Service Firms' Management Performance" Journal of The Korea Society of Computer and Information 15, no.7 (2010) : 109-116.