@article{ART001538267},
author={Kim, Shin Joong},
title={A Study on the Importance and Satisfaction of the Waterpark Quality Evaluation Factors},
journal={Journal of The Korea Society of Computer and Information},
issn={1598-849X},
year={2011},
volume={16},
number={3},
pages={237-250}
TY - JOUR
AU - Kim, Shin Joong
TI - A Study on the Importance and Satisfaction of the Waterpark Quality Evaluation Factors
JO - Journal of The Korea Society of Computer and Information
PY - 2011
VL - 16
IS - 3
PB - The Korean Society Of Computer And Information
SP - 237
EP - 250
SN - 1598-849X
AB - Due to the economic development and the social structure and holiday structure change, we have more time for leisure and entertainment activities. For coping with this trend the waterpark has already become the one of major entertainment facilities for many countries. The purpose of this study is to construct Waterpark service quality evaluation factors and find out the importance and satisfaction degree of these factors. The result of this study are as follows; First, the safety field had considered as most important. Second, the importance of service quality evaluation fields and factors are different according to social characteristics. Third, the safety field is evaluated as the first satisfactory field and the cost/price field is evaluated as the lowest.
KW - waterpark;service quality;quality evaluation factor;degree of importace;degree of satisfaction
DO -
UR -
ER -
Kim, Shin Joong. (2011). A Study on the Importance and Satisfaction of the Waterpark Quality Evaluation Factors. Journal of The Korea Society of Computer and Information, 16(3), 237-250.
Kim, Shin Joong. 2011, "A Study on the Importance and Satisfaction of the Waterpark Quality Evaluation Factors", Journal of The Korea Society of Computer and Information, vol.16, no.3 pp.237-250.
Kim, Shin Joong "A Study on the Importance and Satisfaction of the Waterpark Quality Evaluation Factors" Journal of The Korea Society of Computer and Information 16.3 pp.237-250 (2011) : 237.
Kim, Shin Joong. A Study on the Importance and Satisfaction of the Waterpark Quality Evaluation Factors. 2011; 16(3), 237-250.
Kim, Shin Joong. "A Study on the Importance and Satisfaction of the Waterpark Quality Evaluation Factors" Journal of The Korea Society of Computer and Information 16, no.3 (2011) : 237-250.
Kim, Shin Joong. A Study on the Importance and Satisfaction of the Waterpark Quality Evaluation Factors. Journal of The Korea Society of Computer and Information, 16(3), 237-250.
Kim, Shin Joong. A Study on the Importance and Satisfaction of the Waterpark Quality Evaluation Factors. Journal of The Korea Society of Computer and Information. 2011; 16(3) 237-250.
Kim, Shin Joong. A Study on the Importance and Satisfaction of the Waterpark Quality Evaluation Factors. 2011; 16(3), 237-250.
Kim, Shin Joong. "A Study on the Importance and Satisfaction of the Waterpark Quality Evaluation Factors" Journal of The Korea Society of Computer and Information 16, no.3 (2011) : 237-250.
