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@article{ART001778093},
author={SuYoung Pi and 박혜정 and Young-Jik Kwon},
title={An Analysis of customer satisfaction for shopping mall using multi LS-SVM : Focused on the Perception of Chinese Students in Korea},
journal={Journal of The Korea Society of Computer and Information},
issn={1598-849X},
year={2013},
volume={18},
number={6},
pages={81-89}

TY - JOUR
AU - SuYoung Pi
AU - 박혜정
AU - Young-Jik Kwon
TI - An Analysis of customer satisfaction for shopping mall using multi LS-SVM : Focused on the Perception of Chinese Students in Korea
JO - Journal of The Korea Society of Computer and Information
PY - 2013
VL - 18
IS - 6
PB - The Korean Society Of Computer And Information
SP - 81
EP - 89
SN - 1598-849X
AB - Currently Internet shopping (or shopping online) is becoming the common consumption channel for Chinese, and it is more likely to continue to grow. Although E-tailers (or the Internet shopping mall) in China is rapidly growing, there are not very many shopping malls that can meet customer satisfaction. E-tailers in Korea analyze the quality evaluation and customer satisfaction of shopping malls. If the Internet shopping that is suitable for Chinese students studying in Korea is built, it is expected to strengthen international competitive power. In this paper, the comparative analysis of Customer satisfaction for Internet shopping between Chinese students studying in Korea and Korean university students is provided. Furthermore, we analyze the customer satisfaction model of Chinese students studying in Korea by using the multi lease square support vector machine that obtains the global optimal solution. Analysis of customer satisfaction of Chinese students studying in Korea are not only used for E-tailers in Korea, but it can strengthen international competitive power.
KW - Multi Least Square-Support Vector Machine;Customer satisfaction;Classification
DO -
UR -
ER -

SuYoung Pi, 박혜정 and Young-Jik Kwon. (2013). An Analysis of customer satisfaction for shopping mall using multi LS-SVM : Focused on the Perception of Chinese Students in Korea. Journal of The Korea Society of Computer and Information, 18(6), 81-89.

SuYoung Pi, 박혜정 and Young-Jik Kwon. 2013, "An Analysis of customer satisfaction for shopping mall using multi LS-SVM : Focused on the Perception of Chinese Students in Korea", Journal of The Korea Society of Computer and Information, vol.18, no.6 pp.81-89.

SuYoung Pi, 박혜정, Young-Jik Kwon "An Analysis of customer satisfaction for shopping mall using multi LS-SVM : Focused on the Perception of Chinese Students in Korea" Journal of The Korea Society of Computer and Information 18.6 pp.81-89 (2013) : 81.

SuYoung Pi, 박혜정, Young-Jik Kwon. An Analysis of customer satisfaction for shopping mall using multi LS-SVM : Focused on the Perception of Chinese Students in Korea. 2013; 18(6), 81-89.

SuYoung Pi, 박혜정 and Young-Jik Kwon. "An Analysis of customer satisfaction for shopping mall using multi LS-SVM : Focused on the Perception of Chinese Students in Korea" Journal of The Korea Society of Computer and Information 18, no.6 (2013) : 81-89.

SuYoung Pi; 박혜정; Young-Jik Kwon. An Analysis of customer satisfaction for shopping mall using multi LS-SVM : Focused on the Perception of Chinese Students in Korea. Journal of The Korea Society of Computer and Information, 18(6), 81-89.

SuYoung Pi; 박혜정; Young-Jik Kwon. An Analysis of customer satisfaction for shopping mall using multi LS-SVM : Focused on the Perception of Chinese Students in Korea. Journal of The Korea Society of Computer and Information. 2013; 18(6) 81-89.

SuYoung Pi, 박혜정, Young-Jik Kwon. An Analysis of customer satisfaction for shopping mall using multi LS-SVM : Focused on the Perception of Chinese Students in Korea. 2013; 18(6), 81-89.

SuYoung Pi, 박혜정 and Young-Jik Kwon. "An Analysis of customer satisfaction for shopping mall using multi LS-SVM : Focused on the Perception of Chinese Students in Korea" Journal of The Korea Society of Computer and Information 18, no.6 (2013) : 81-89.