A Study on the SMART Tourism Information Utilization in Korea - Focus on Hotel and Residence industries - (우리나라 호텔 및 레지던스 호텔에서 스마트관광을 위한 정보의 사용에 관한 연구)

Hyo-Kyung Kim (김효경); Jae-Young Moon (문재영)

doi:10.9708/jksci.2018.23.10.203

A Study on the SMART Tourism Information Utilization in Korea - Focus on Hotel and Residence industries -

Journal of The Korea Society of Computer and Information
Abbr : JKSCI
2018, 23(10), pp.203-207
DOI : 10.9708/jksci.2018.23.10.203
Publisher : The Korean Society Of Computer And Information
Research Area : Engineering > Computer Science
Received : August 2, 2018
Accepted : August 20, 2018
Published : October 31, 2018

Hyo-Kyung Kim ¹, Jae-Young Moon ²

¹한국관광대학교
²동서대학교

Accredited

ABSTRACT

The purpose of this study is to investigate how smart tourism is applied to hotels and residences using ICT in Korea. Smart tourism is similar often used as a concept such as u-tourism, e-tourism, and digital tourism but the most similar of ubiquitous. This is reflecting to the fact that the recent trend of tourism has been decreasing from the large scale to the individual but the customers demand has been increasing, so we have examined how the hotel and the residence are adapting this situation. As a results, hotels and residences in Korea are reflecting to improve work process and remodeling of customer service.

KEYWORDS

Smart Tourism, e-tourism, Tourism Information, Customer Management, Smart City

Citation status

* References for papers published after 2023 are currently being built.

[journal] D.S. Kwon. / 2017 / Hyper-connected Intelligent Platform Technology / ETRI 32(1) : 1~12

[web] D. N. Kim / http://www.korea.kr/celebrity/contributePolicyView.donewsId=148821085 / http://www.korea.kr/celebrity/contributePolicyView.donewsId=148821085

[thesis] S.M. Yang / 2017 / Planning Methodology and Elements for a Smart City Master Plan / Doctoral / Department of Architecture, Sungkyunkwan University

[journal] 신용재 / 2017 / A Study on the Impact of the Smart Tourism Industry on the Korean Economy / e-비즈니스연구 / 국제e-비즈니스학회 18(1) : 291~307

[journal] 허선주 / 2012 / Weekend Farm-linked Smart TV Content for Family Leisure Activity / 한국콘텐츠학회 논문지 / 한국콘텐츠학회 12(4) : 86~94

[journal] J.W. Moon / 2013 / Current Status of ICT Utilization for Tourism Service Development Implications: Focusing on Domestic and Overseas Case Analysis / Information and Communication Broadcasting Policy 25(20) : 1~35

[journal] 정병옥 / 2015 / A study on how to Promote Smart Tourism through Case Analysis of Smart Tourism Utilizing New ICT Technologies / 한국콘텐츠학회 논문지 / 한국콘텐츠학회 15(11) : 509~523

[book] B.S. Kang / 2002 / The Research Methodology for Causal Analysis / MuYugGyungYung

[book] G.S. Kim / 2007 / The Analysis of Amos 7.0 Structural Equation Modeling / Hannarae

[journal] R.P. Bagozzi / 1998 / On the Evaluation of Structural Equation Models / Journal of the Academy of Marketing Science 16(1) : 74~94

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Journal of The Korea Society of Computer and Information 2023 KCI Impact Factor : 0.65

A Study on the SMART Tourism Information Utilization in Korea - Focus on Hotel and Residence industries -

ABSTRACT

KEYWORDS

Citation status

* References for papers published after 2023 are currently being built.

Journal of The Korea Society of Computer and Information 2023 KCI Impact Factor : 0.65

A Study on the SMART Tourism Information Utilization in Korea - Focus on Hotel and Residence industries -

ABSTRACT

KEYWORDS

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* References for papers published after 2023 are currently being built.