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AI Chatbot Providing Real-Time Public Transportation and Route Information

  • Journal of The Korea Society of Computer and Information
  • Abbr : JKSCI
  • 2019, 24(7), pp.9-17
  • DOI : 10.9708/jksci.2019.24.07.009
  • Publisher : The Korean Society Of Computer And Information
  • Research Area : Engineering > Computer Science
  • Received : December 27, 2018
  • Accepted : May 8, 2019
  • Published : July 31, 2019

Lee, So Young 1 Hye Min Kim 1 Si Hyun Lee 1 Jung Hyun Ha 1 Soowon Lee 1

1숭실대학교

Accredited

ABSTRACT

As the artificial intelligence technology has developed recently, researches on chatbots that provide information and contents desired by users through an interactive interface have become active. Since chatbots require a variety of natural language processing technology and domain knowledge including typos and slang, it is currently limited to develop chatbots that can carry on daily conversations in a general-purpose domain. In this study, we propose an artificial intelligence chatbot that can provide real-time public traffic information and route information. The proposed chatbot has an advantage that it can understand the intention and requirements of the user through the conversation on the messenger platform without map application.

Citation status

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