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A Study on Satisfaction of Third Party Mobile Payment Service in China

  • Journal of The Korea Society of Computer and Information
  • Abbr : JKSCI
  • 2021, 26(1), pp.259-264
  • DOI : 10.9708/jksci.2021.26.01.259
  • Publisher : The Korean Society Of Computer And Information
  • Research Area : Engineering > Computer Science
  • Received : December 22, 2020
  • Accepted : January 4, 2021
  • Published : January 29, 2021

Jae-Young Moon 1

1동서대학교

Accredited

ABSTRACT

SNS has recently reached the level of providing financial services to customers through a mobile payment system that goes beyond the existing payment system using Fintech, which is a fusion of financial industry and information technology. These mobile payment systems are increasing in scale as time goes by, and their functions are reaching the same level as general financial services. This study is an empirical study to examine what is the most important factor in Internet banking by targeting users who use WeChat Pay among Chinese Internet bank users with the highest Fintech Adoption rate. SNS has recently reached the level of providing financial services to customers through a mobile payment system that goes beyond the existing payment system using Fintech, which is a fusion of financial industry and information technology. As a results, 2 factors positive influence on Acceptance intention and Customer satisfaction. These mobile payment systems are increasing in scale as time goes by, and their functions are reaching the same level as general financial services.

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* References for papers published after 2023 are currently being built.

This paper was written with support from the National Research Foundation of Korea.
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