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ChatGPT Usage Status and Acceptance Drivers

  • Journal of The Korea Society of Computer and Information
  • Abbr : JKSCI
  • 2024, 29(12), pp.229-236
  • Publisher : The Korean Society Of Computer And Information
  • Research Area : Engineering > Computer Science
  • Received : November 1, 2024
  • Accepted : November 28, 2024
  • Published : December 31, 2024

Jong Man Lee 1

1동양미래대학교

Accredited

ABSTRACT

The emergence of ChatGPT is projected to bring transformative changes across various domains. This study examined the usage status of ChatGPT and investigated its user acceptance process by applying the Technology Acceptance Model(TAM) and Artificially Intelligent Device Use Acceptance(AIDUA) theory. A survey was conducted among 101 users, including college students and office workers, to analyze usage status and motivations. The analysis revealed three key findings: First, ChatGPT was primarily used for document-related tasks and programming work. Second, utilitarian motivation, rather than hedonic motivation, drove user acceptance. Third, performance expectancy was identified as a crucial determinant of ChatGPT acceptance intention.

Citation status

* References for papers published after 2023 are currently being built.

This paper was written with support from the National Research Foundation of Korea.