@article{ART003228324},
author={Yujin Kim and Hyung-Seok Lee},
title={A Study on the Information Adoption Process in ChatGPT},
journal={Journal of The Korea Society of Computer and Information},
issn={1598-849X},
year={2025},
volume={30},
number={7},
pages={159-169}
TY - JOUR
AU - Yujin Kim
AU - Hyung-Seok Lee
TI - A Study on the Information Adoption Process in ChatGPT
JO - Journal of The Korea Society of Computer and Information
PY - 2025
VL - 30
IS - 7
PB - The Korean Society Of Computer And Information
SP - 159
EP - 169
SN - 1598-849X
AB - This study investigates the factors influencing users’ continuous intention to use ChatGPT, a generative AI service, through the integration of the Information Adoption Model (IAM). It specifically examines the effects of information accuracy, completeness, relevance, and source credibility on perceived usefulness. The study further explores how perceived usefulness affects information adoption, perceived trust, and perceived risk, and how these variables ultimately impact continuous intention to use. This study employed structural equation modeling (SEM) for data analysis. The results indicate that most of the proposed hypotheses were supported, although perceived risk did not significantly influence continuous intention to use. Information characteristics had an impact on perceived usefulness, which in turn played a central role in shaping users’ trust, risk perception, and information adoption. These findings offer both theoretical implications for understanding user acceptance in generative AI and practical guidance for designing user-centered AI systems.
KW - Generative AI;ChatGPT;Information adoption model;Perceived usefulness;Continuous intention to use
DO -
UR -
ER -
Yujin Kim and Hyung-Seok Lee. (2025). A Study on the Information Adoption Process in ChatGPT. Journal of The Korea Society of Computer and Information, 30(7), 159-169.
Yujin Kim and Hyung-Seok Lee. 2025, "A Study on the Information Adoption Process in ChatGPT", Journal of The Korea Society of Computer and Information, vol.30, no.7 pp.159-169.
Yujin Kim, Hyung-Seok Lee "A Study on the Information Adoption Process in ChatGPT" Journal of The Korea Society of Computer and Information 30.7 pp.159-169 (2025) : 159.
Yujin Kim, Hyung-Seok Lee. A Study on the Information Adoption Process in ChatGPT. 2025; 30(7), 159-169.
Yujin Kim and Hyung-Seok Lee. "A Study on the Information Adoption Process in ChatGPT" Journal of The Korea Society of Computer and Information 30, no.7 (2025) : 159-169.
Yujin Kim; Hyung-Seok Lee. A Study on the Information Adoption Process in ChatGPT. Journal of The Korea Society of Computer and Information, 30(7), 159-169.
Yujin Kim; Hyung-Seok Lee. A Study on the Information Adoption Process in ChatGPT. Journal of The Korea Society of Computer and Information. 2025; 30(7) 159-169.
Yujin Kim, Hyung-Seok Lee. A Study on the Information Adoption Process in ChatGPT. 2025; 30(7), 159-169.
Yujin Kim and Hyung-Seok Lee. "A Study on the Information Adoption Process in ChatGPT" Journal of The Korea Society of Computer and Information 30, no.7 (2025) : 159-169.
