@article{ART003317679},
author={Se Young Kim and Haejin Kim and Jungpyo Hong and Mi Kyung Kim},
title={User Satisfaction with Electronic Record Systems in Long-Term Care Facilities},
journal={Journal of The Korea Society of Computer and Information},
issn={1598-849X},
year={2026},
volume={31},
number={3},
pages={191-197}
TY - JOUR
AU - Se Young Kim
AU - Haejin Kim
AU - Jungpyo Hong
AU - Mi Kyung Kim
TI - User Satisfaction with Electronic Record Systems in Long-Term Care Facilities
JO - Journal of The Korea Society of Computer and Information
PY - 2026
VL - 31
IS - 3
PB - The Korean Society Of Computer And Information
SP - 191
EP - 197
SN - 1598-849X
AB - This study aimed to investigate user satisfaction with electronic record systems in long-term care facilities and to identify directions for system improvement from the user perspective. A cross-sectional survey was conducted among 128 staff members—including registered nurses, certified nursing assistants, care workers, and social workers—employed at three long-term care facilities in Gyeongsangnam-do, South Korea. Satisfaction with the electronic record system was evaluated across four dimensions: learning, functions, quality, and content. The findings indicated that satisfaction with content was rated the highest, whereas learning and quality received relatively lower scores. Significant differences in satisfaction were observed among occupational groups, with registered nurses reporting lower levels of satisfaction than care workers. These results suggest the need to strengthen user education, improve system stability, and enhance nursing documentation functions to better support professional practice in long-term care settings.
KW - Electronic record system;Long-term care facility;User satisfaction;Nursing documentation;Health information system
DO -
UR -
ER -
Se Young Kim, Haejin Kim, Jungpyo Hong and Mi Kyung Kim. (2026). User Satisfaction with Electronic Record Systems in Long-Term Care Facilities. Journal of The Korea Society of Computer and Information, 31(3), 191-197.
Se Young Kim, Haejin Kim, Jungpyo Hong and Mi Kyung Kim. 2026, "User Satisfaction with Electronic Record Systems in Long-Term Care Facilities", Journal of The Korea Society of Computer and Information, vol.31, no.3 pp.191-197.
Se Young Kim, Haejin Kim, Jungpyo Hong, Mi Kyung Kim "User Satisfaction with Electronic Record Systems in Long-Term Care Facilities" Journal of The Korea Society of Computer and Information 31.3 pp.191-197 (2026) : 191.
Se Young Kim, Haejin Kim, Jungpyo Hong, Mi Kyung Kim. User Satisfaction with Electronic Record Systems in Long-Term Care Facilities. 2026; 31(3), 191-197.
Se Young Kim, Haejin Kim, Jungpyo Hong and Mi Kyung Kim. "User Satisfaction with Electronic Record Systems in Long-Term Care Facilities" Journal of The Korea Society of Computer and Information 31, no.3 (2026) : 191-197.
Se Young Kim; Haejin Kim; Jungpyo Hong; Mi Kyung Kim. User Satisfaction with Electronic Record Systems in Long-Term Care Facilities. Journal of The Korea Society of Computer and Information, 31(3), 191-197.
Se Young Kim; Haejin Kim; Jungpyo Hong; Mi Kyung Kim. User Satisfaction with Electronic Record Systems in Long-Term Care Facilities. Journal of The Korea Society of Computer and Information. 2026; 31(3) 191-197.
Se Young Kim, Haejin Kim, Jungpyo Hong, Mi Kyung Kim. User Satisfaction with Electronic Record Systems in Long-Term Care Facilities. 2026; 31(3), 191-197.
Se Young Kim, Haejin Kim, Jungpyo Hong and Mi Kyung Kim. "User Satisfaction with Electronic Record Systems in Long-Term Care Facilities" Journal of The Korea Society of Computer and Information 31, no.3 (2026) : 191-197.
