@article{ART003397486},
author={Seong-Eun Chu and Mi Kim},
title={Structural Relationship Analysis among Digital Competency, AI Perceptions, and Service Utilization for Fostering an Inclusive Intelligent Information Society},
journal={Journal of The Korea Society of Computer and Information},
issn={1598-849X},
year={2026},
volume={31},
number={10},
pages={355-366}
TY - JOUR
AU - Seong-Eun Chu
AU - Mi Kim
TI - Structural Relationship Analysis among Digital Competency, AI Perceptions, and Service Utilization for Fostering an Inclusive Intelligent Information Society
JO - Journal of The Korea Society of Computer and Information
PY - 2026
VL - 31
IS - 10
PB - The Korean Society Of Computer And Information
SP - 355
EP - 366
SN - 1598-849X
AB - This study utilized data from the "2025 Intelligent Information Society User Panel Survey" to examine the structural causal relationship between individuals' digital competence levels and their utilization of digital services. The analysis revealed that digital competence, the independent variable, had a significant positive direct effect on both digital service utilization (the dependent variable) and AI future perception (a mediating variable). However, its direct effect on generative AI risk perception was not statistically significant. Mediation analysis showed a significant positive indirect effect through the path of "digital competence level → AI future perception → digital service utilization." Conversely, the mediating pathway of "digital competence level → generative AI risk perception → digital service utilization" was not significant. Lastly, a sequential multiple mediation pathway "digital competence level → AI future perception → generative AI risk perception → digital service utilization" demonstrated a significant negative indirect effect. These findings suggest that implementing an inclusive intelligent information society requires not only strengthening basic digital competencies but also adopting structural approaches to foster positive AI future perceptions and manage risk perceptions.
KW - Digital Competency Levels;AI Future Perceptions;Generative AI Risk Perceptions;Digital Service Utilization
DO -
UR -
ER -
Seong-Eun Chu and Mi Kim. (2026). Structural Relationship Analysis among Digital Competency, AI Perceptions, and Service Utilization for Fostering an Inclusive Intelligent Information Society. Journal of The Korea Society of Computer and Information, 31(10), 355-366.
Seong-Eun Chu and Mi Kim. 2026, "Structural Relationship Analysis among Digital Competency, AI Perceptions, and Service Utilization for Fostering an Inclusive Intelligent Information Society", Journal of The Korea Society of Computer and Information, vol.31, no.10 pp.355-366.
Seong-Eun Chu, Mi Kim "Structural Relationship Analysis among Digital Competency, AI Perceptions, and Service Utilization for Fostering an Inclusive Intelligent Information Society" Journal of The Korea Society of Computer and Information 31.10 pp.355-366 (2026) : 355.
Seong-Eun Chu, Mi Kim. Structural Relationship Analysis among Digital Competency, AI Perceptions, and Service Utilization for Fostering an Inclusive Intelligent Information Society. 2026; 31(10), 355-366.
Seong-Eun Chu and Mi Kim. "Structural Relationship Analysis among Digital Competency, AI Perceptions, and Service Utilization for Fostering an Inclusive Intelligent Information Society" Journal of The Korea Society of Computer and Information 31, no.10 (2026) : 355-366.
Seong-Eun Chu; Mi Kim. Structural Relationship Analysis among Digital Competency, AI Perceptions, and Service Utilization for Fostering an Inclusive Intelligent Information Society. Journal of The Korea Society of Computer and Information, 31(10), 355-366.
Seong-Eun Chu; Mi Kim. Structural Relationship Analysis among Digital Competency, AI Perceptions, and Service Utilization for Fostering an Inclusive Intelligent Information Society. Journal of The Korea Society of Computer and Information. 2026; 31(10) 355-366.
Seong-Eun Chu, Mi Kim. Structural Relationship Analysis among Digital Competency, AI Perceptions, and Service Utilization for Fostering an Inclusive Intelligent Information Society. 2026; 31(10), 355-366.
Seong-Eun Chu and Mi Kim. "Structural Relationship Analysis among Digital Competency, AI Perceptions, and Service Utilization for Fostering an Inclusive Intelligent Information Society" Journal of The Korea Society of Computer and Information 31, no.10 (2026) : 355-366.
