@article{ART002240368},
author={Park Hye Young and Gye-won Jang and Jung-Hwa Lee and Lee Min Kyung and Jeong-Won Lee and Yong Lim and 이종렬 and 김혜진},
title={The effects of emotional labor of dental hygienist on the job stress, anxiety and sleep},
journal={Journal of Korean society of Dental Hygiene},
issn={2287-1705},
year={2017},
volume={17},
number={3},
pages={449-463},
doi={10.13065/jksdh.2017.17.03.449}
TY - JOUR
AU - Park Hye Young
AU - Gye-won Jang
AU - Jung-Hwa Lee
AU - Lee Min Kyung
AU - Jeong-Won Lee
AU - Yong Lim
AU - 이종렬
AU - 김혜진
TI - The effects of emotional labor of dental hygienist on the job stress, anxiety and sleep
JO - Journal of Korean society of Dental Hygiene
PY - 2017
VL - 17
IS - 3
PB - Korean Society of Dental Hygiene
SP - 449
EP - 463
SN - 2287-1705
AB - Objectives: The objective of this study was to identify the relationship between emotional labor and occupational stress of the dental hygienists, and the effects of emotional labor on their occupational stress and health problems including depression, anxiety and sleep. Methods: The survey was conducted using the questionnaires about dental hygienists’ working in medical institutions in Busan, Gyeongsangnam-do from August 19th and October 7th, 2016. Total of 225 participants were selected for data analyses. Frequency analysis, t-test, ANOVA, Pearson’s correlation coefficient analysis, and regression analysis were conducted using SPSS Windows ver. 21.0 program(SPSS Inc., Chicago, IL. USA). Results: The analysis of the factors affecting emotional labor, occupational stress, anxiety, and sleep by participants’ characteristics showed that those with higher education level, work position and annual salary had higher emotional labor.
In addition, participants who worked 5 days every other week and were responsible for patient consultation had higher emotional labor. The analysis of correlations among emotional labor occupational stress, anxiety, and sleep showed positive correlations between emotional experience and emotional expression, occupational stress and emotional expression, and anxiety and emotional expression. On the other hand, negative correlation was found between anxiety and emotional experience. Regression analysis was conducted to examine the effect of emotional labor on job stress. Emotional labor was a factor affecting job stress and anxiety. Conclusions: In order to improve emotional control and vulnerability to stress among dental hygienists, intra-organizational training opportunities and mental health care strategies are needed.
Additional broad-based studies are required to identify the factors affecting the occupational stress and emotional labor and to develop relevant intervention measures.
KW - Anxiety;Emotional labor;Job stress;Sleep
DO - 10.13065/jksdh.2017.17.03.449
ER -
Park Hye Young, Gye-won Jang, Jung-Hwa Lee, Lee Min Kyung, Jeong-Won Lee, Yong Lim, 이종렬 and 김혜진. (2017). The effects of emotional labor of dental hygienist on the job stress, anxiety and sleep. Journal of Korean society of Dental Hygiene, 17(3), 449-463.
Park Hye Young, Gye-won Jang, Jung-Hwa Lee, Lee Min Kyung, Jeong-Won Lee, Yong Lim, 이종렬 and 김혜진. 2017, "The effects of emotional labor of dental hygienist on the job stress, anxiety and sleep", Journal of Korean society of Dental Hygiene, vol.17, no.3 pp.449-463. Available from: doi:10.13065/jksdh.2017.17.03.449
Park Hye Young, Gye-won Jang, Jung-Hwa Lee, Lee Min Kyung, Jeong-Won Lee, Yong Lim, 이종렬, 김혜진 "The effects of emotional labor of dental hygienist on the job stress, anxiety and sleep" Journal of Korean society of Dental Hygiene 17.3 pp.449-463 (2017) : 449.
Park Hye Young, Gye-won Jang, Jung-Hwa Lee, Lee Min Kyung, Jeong-Won Lee, Yong Lim, 이종렬, 김혜진. The effects of emotional labor of dental hygienist on the job stress, anxiety and sleep. 2017; 17(3), 449-463. Available from: doi:10.13065/jksdh.2017.17.03.449
Park Hye Young, Gye-won Jang, Jung-Hwa Lee, Lee Min Kyung, Jeong-Won Lee, Yong Lim, 이종렬 and 김혜진. "The effects of emotional labor of dental hygienist on the job stress, anxiety and sleep" Journal of Korean society of Dental Hygiene 17, no.3 (2017) : 449-463.doi: 10.13065/jksdh.2017.17.03.449
Park Hye Young; Gye-won Jang; Jung-Hwa Lee; Lee Min Kyung; Jeong-Won Lee; Yong Lim; 이종렬; 김혜진. The effects of emotional labor of dental hygienist on the job stress, anxiety and sleep. Journal of Korean society of Dental Hygiene, 17(3), 449-463. doi: 10.13065/jksdh.2017.17.03.449
Park Hye Young; Gye-won Jang; Jung-Hwa Lee; Lee Min Kyung; Jeong-Won Lee; Yong Lim; 이종렬; 김혜진. The effects of emotional labor of dental hygienist on the job stress, anxiety and sleep. Journal of Korean society of Dental Hygiene. 2017; 17(3) 449-463. doi: 10.13065/jksdh.2017.17.03.449
Park Hye Young, Gye-won Jang, Jung-Hwa Lee, Lee Min Kyung, Jeong-Won Lee, Yong Lim, 이종렬, 김혜진. The effects of emotional labor of dental hygienist on the job stress, anxiety and sleep. 2017; 17(3), 449-463. Available from: doi:10.13065/jksdh.2017.17.03.449
Park Hye Young, Gye-won Jang, Jung-Hwa Lee, Lee Min Kyung, Jeong-Won Lee, Yong Lim, 이종렬 and 김혜진. "The effects of emotional labor of dental hygienist on the job stress, anxiety and sleep" Journal of Korean society of Dental Hygiene 17, no.3 (2017) : 449-463.doi: 10.13065/jksdh.2017.17.03.449
