본문 바로가기
  • Home

The mediating effect between the degree to provide emotional labor and personal relationship in the intent to stay for Care worker

Ji, Eun-Gu 1 kim min joo 2 lee won ju 3

1계명대학교
2에이원원격평생교육원 사회복지학과
3대구공업대학교 사회복지경영계열

Accredited

ABSTRACT

The purpose of this study is to find out the relationship among the degree to provide emotional labor, personal relationship and the intent to stay of female care service workers. Specifically, this study focuses on the mediating effect of the personal relationship (client and agency relation). The path analysis and structural equation modeling analysis were performed on the collected data using SPSS18.0. and AMOS 8.0. And Sobel test conducted for examine the mediating effect. The results are the followings. First, the result of the analysis showed that agency relationship was an indirect factor as the partial mediating effect on relationship between the degree to provide emotional labor and the intent to stay for the care women workers. The result suggests that education utilizing various techniques and strategies to overcome the difficulty accompanied by emotional labor such as communication education and the government try to effort managing and controlling the agency which impact on the labor condition of care workers. Second, the government also tries to provide the trust and collaboration network system which construct a good relationship between the care worker and the agency.

Citation status

* References for papers published after 2023 are currently being built.