A Study on Everyday Life Information Seeking and User Experience of Public Library in Contactless Society (비대면 시대의 지식정보취약계층 일상생활 정보요구와 도서관 이용 경험에 관한 연구)

Lee Jung Yeoun (이정연); kim hyun ae (김현애)

doi:10.14699/kbiblia.2021.32.1.223

A Study on Everyday Life Information Seeking and User Experience of Public Library in Contactless Society

Journal of the Korean Biblia Society for Library and Information Science
2021, 32(1), pp.223-246
DOI : 10.14699/kbiblia.2021.32.1.223
Publisher : Journal Of The Korean Biblia Society For Library And Information Science
Research Area : Interdisciplinary Studies > Library and Information Science
Received : February 22, 2021
Accepted : March 19, 2021
Published : March 30, 2021

Lee Jung Yeoun ¹, kim hyun ae ²

¹이화여자대학교 이화사회과학원
²가톨릭대학교

Accredited

ABSTRACT

Based on the Everyday Information Seeking Behavior Theory, this study investigates information activities and library experience of 66 elderly or people with disabilities in Autonomous District A. In addition, this study analyzes contextual circumstances of daily information activities through in-depth interviews with a subset of 11 people. Although community welfare centers provide basic welfare, the elderly and people with disabilities seek to learn and socialize in cultural welfare centers, particularly in libraries. This study shows that libraries can fulfill their top three of Maslow’s hierarchy of needs: Self-Actualization, Esteem, and Love and Belonging. Specifically, digital literacy education has been identified to be highly demanded. They seek to distinguish correct online information and to socialize using digital technologies in this contactless society. This study proposes a detailed plan for public libraries to offer cultural and information welfare in order to reduce the information gap within the local communities.

KEYWORDS

Cultural Welfare, Information Welfare, Disability, Elderly, Information Seeking Behavior, Disability Welfare, Social Welfare, Digital Literacy

Citation status

* References for papers published after 2023 are currently being built.

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Journal of the Korean Biblia Society for Library and Information Science 2023 KCI Impact Factor : 0.82

A Study on Everyday Life Information Seeking and User Experience of Public Library in Contactless Society

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Citation status

* References for papers published after 2023 are currently being built.

Journal of the Korean Biblia Society for Library and Information Science 2023 KCI Impact Factor : 0.82

A Study on Everyday Life Information Seeking and User Experience of Public Library in Contactless Society

ABSTRACT

KEYWORDS

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* References for papers published after 2023 are currently being built.