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A Study on Analyzing Adolescents’ User Satisfaction Survey and Suggesting Service Development Plan: Focusing on Seoul Metropolitan Office of Education Library

  • Journal of the Korean Biblia Society for Library and Information Science
  • 2022, 33(3), pp.397-417
  • Publisher : Journal Of The Korean Biblia Society For Library And Information Science
  • Research Area : Interdisciplinary Studies > Library and Information Science
  • Received : August 31, 2022
  • Accepted : September 15, 2022
  • Published : September 30, 2022

Lee Hye Won 1 Seonhwa Jang 2

1서울여자대학교
2정말잘돼연구소

Accredited

ABSTRACT

The purpose of this study was to identify the status of adolescents’ user satisfaction with the 22 libraries of Seoul Metropolitan Office of Education and to improve the quality of information services for adolescents by improving the factors of dissatisfaction, and ultimately, to activate the use of young adults in the libraries of the Seoul Metropolitan Office of Education. In addition, in the transition to the digital age, it was attempted to investigate the use of Seoul Metropolitan Office of Education Digital Library in the context of the inevitable change of reading media. Through this, this study suggested planning a reading program that could arouse adolescents’ interest and reflect new information technologies, improving the scope and system of e-book services, linking with school libraries, and restructuring library’ space.

Citation status

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