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@article{ART002574243},
author={Youn Ki Hyok and LEE JIN YEOL},
title={The Effect of Social Support on Service Quality of Youth Training Facility Employees in Internet of Thing Environment: The Mediating Effect of Empowerment},
journal={Journal of Internet of Things and Convergence},
issn={2466-0078},
year={2020},
volume={6},
number={1},
pages={31-38}

TY - JOUR
AU - Youn Ki Hyok
AU - LEE JIN YEOL
TI - The Effect of Social Support on Service Quality of Youth Training Facility Employees in Internet of Thing Environment: The Mediating Effect of Empowerment
JO - Journal of Internet of Things and Convergence
PY - 2020
VL - 6
IS - 1
PB - The Korea Internet of Things Society
SP - 31
EP - 38
SN - 2466-0078
AB - This study was intended to verify the parameter effects of empowerment in the effect of social support of the employees of youth training facilities on the quality of service. The purpose of this study was to provide basic data for improving the service quality of youth training facility workers. As a result of this study, first, social support and empowerment had a positive effect on service quality. Second, the partial mediating effect of empowerment can be confirmed. Based on the results of this study, the following suggestions were made. First, for the social support of the employees, the middle managers and facility managers of youth training facilities should use the Internet environment such as the Internet and smart phones. Second, in order to improve empowerment, support for information related to work, material support related to compensation, and evaluation support related to business processing should be provided. Third, to improve the empowerment of workers, it is necessary to augmented reality(AR), virtual reality(VR), and flip learning program using the Internet of Things environment.
KW - Youth Training Facility;Social Support;Service Quality;Empowerment;Internet of Things
DO -
UR -
ER -

Youn Ki Hyok and LEE JIN YEOL. (2020). The Effect of Social Support on Service Quality of Youth Training Facility Employees in Internet of Thing Environment: The Mediating Effect of Empowerment. Journal of Internet of Things and Convergence, 6(1), 31-38.

Youn Ki Hyok and LEE JIN YEOL. 2020, "The Effect of Social Support on Service Quality of Youth Training Facility Employees in Internet of Thing Environment: The Mediating Effect of Empowerment", Journal of Internet of Things and Convergence, vol.6, no.1 pp.31-38.

Youn Ki Hyok, LEE JIN YEOL "The Effect of Social Support on Service Quality of Youth Training Facility Employees in Internet of Thing Environment: The Mediating Effect of Empowerment" Journal of Internet of Things and Convergence 6.1 pp.31-38 (2020) : 31.

Youn Ki Hyok, LEE JIN YEOL. The Effect of Social Support on Service Quality of Youth Training Facility Employees in Internet of Thing Environment: The Mediating Effect of Empowerment. 2020; 6(1), 31-38.

Youn Ki Hyok and LEE JIN YEOL. "The Effect of Social Support on Service Quality of Youth Training Facility Employees in Internet of Thing Environment: The Mediating Effect of Empowerment" Journal of Internet of Things and Convergence 6, no.1 (2020) : 31-38.

Youn Ki Hyok; LEE JIN YEOL. The Effect of Social Support on Service Quality of Youth Training Facility Employees in Internet of Thing Environment: The Mediating Effect of Empowerment. Journal of Internet of Things and Convergence, 6(1), 31-38.

Youn Ki Hyok; LEE JIN YEOL. The Effect of Social Support on Service Quality of Youth Training Facility Employees in Internet of Thing Environment: The Mediating Effect of Empowerment. Journal of Internet of Things and Convergence. 2020; 6(1) 31-38.

Youn Ki Hyok, LEE JIN YEOL. The Effect of Social Support on Service Quality of Youth Training Facility Employees in Internet of Thing Environment: The Mediating Effect of Empowerment. 2020; 6(1), 31-38.

Youn Ki Hyok and LEE JIN YEOL. "The Effect of Social Support on Service Quality of Youth Training Facility Employees in Internet of Thing Environment: The Mediating Effect of Empowerment" Journal of Internet of Things and Convergence 6, no.1 (2020) : 31-38.