본문 바로가기
  • Home

The Insurance Purchase Effect of the Relationship between Customer and Insurance Agent Using Negative Binomial Regression

  • Journal of Insurance and Finance
  • 2018, 29(4), pp.91-115
  • DOI : 10.23842/jif.2018.29.4.004
  • Publisher : Korea Insurance Research Institute
  • Research Area : Social Science > Business Management
  • Received : August 4, 2018
  • Accepted : November 15, 2018
  • Published : November 30, 2018

park bok hee 1 Heuiju Chun 2

1전주대학교
2동덕여자대학교

Accredited

ABSTRACT

This study analyzes the effect of the relationship between the insurance consumer and the solicitor on the number of contracts for life insurance and property insurance, which are the main results of insurance companies, using the negative binomial regression model. The variables affecting the number of life insurance contracts were trading relationships between insurance customer and solicitor, followed by annual income, job, sex, marriage, and household. The number of property insurance contracts was largely influenced by marriage, regular trading relationships between insurance customer and solicitor, age, and annual income. The relationship between the insurance consumer and the solicitor was revealed as a major factor affecting the number of life and property insurance contracts. However, the contents in life insurance and property insurance was much different. For the number of life insurance contracts, the relationship between the insurance customer and the solicitor was most influential variable and the next was such as income and job. However, the most important variable in the contracts number of property insurance is marital status, followed by the relationship between insurance customer and solicitor. As for the property insurance, it can be seen that the relationship with the "insurance agent who is highly trustworthy" does not much affect the number of contracts. In the case of property insurance, religious / social organizations, family / relative relationships, and business relationships were found to have more influential impact on the number of contracts.

Citation status

* References for papers published after 2023 are currently being built.