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A Study on the Job Stress and Job Satisfaction of Disabled Employees: Focusing on the Effect of Social Support

  • Korean Society and Public Administration
  • Abbr : KSPA
  • 2011, 21(4), pp.25-48
  • Publisher : Seoul Association For Public Administration
  • Research Area : Social Science > Public Administration

Yang Ji Sook 1 이수연 1 Kum, Hyunsub 1

1서울대학교

Accredited

ABSTRACT

This study aims to analyze the relationship between job stress and job satisfaction of disabled employees. Especially, it examines whether social support including specific aids or services from others moderates the impact of job stress from work environment, role demand, and organizational justice on job satisfaction. The empirical results based on the data from Panel Survey of Employment for the Disabled(PSED) during the years of 2008 to 2009 show that social supports could alleviate or exacerbate the impact of job stress on job satisfaction while job stress itself has negative effects. These bifurcated effects of social support depend on the type of job stressors; for instance, social support seems to have buffering effect when the stress stems from work environment while reverse-buffering effect is found when the stress is related to the role demand and organizational justice. This suggests that it is important to consider the sources of job stress when social support is designed and provided in order to increase the job satisfaction of disabled employees.

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