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A Study on the Factors Influencing the Effectiveness of Civil Service Education and Training, Focusing on the Participants' Perception on the Effectiveness of the KIPA's Conflict Mediation and Negotiation Program

  • Korean Society and Public Administration
  • Abbr : KSPA
  • 2011, 22(1), pp.27-51
  • Publisher : Seoul Association For Public Administration
  • Research Area : Social Science > Public Administration

Hyeon-Suk Lyu 1 Haeyoon Lee 2

1한국행정연구원
2이화여자대학교

Accredited

ABSTRACT

Social conflicts have become increasingly pervasive in our daily lives and interactions, and have huge impacts on the socio-economic and political landscape. Lately, the level and magnitude of conflicts between government and the civil society has escalated as government policies are often associated with diverse interests. The Korean government is no exception. The Korean government’s conflict management capability is challenged for its inattention to social conflict issues, absence of effective conflict management, and lack of conflict management experts and educational programs. Above all, the significance of conflict management education and training for government officials has been by and large neglected by the government. Accordingly, little studies have examined the effectiveness of conflict management education and training for government officials. This lack of research may lead to a policy vacuum in this area. In this milieu, the Korea Institute of Public Administration has run a number of courses in the field of negotiation, mediation, and conflict management, commissioned by the prime minister’s office, in order to strengthen public officials’ conflict management capacity. This study is to probe what factors influence the effectiveness of the KIPA’s conflict management education programs and to draw policy implications for the future education for conflict management.

Citation status

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