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The Relationship between Citizen's Satisfaction on the Health Service and the Quality of Life in Local Government-Focusing on the Moderating Effect of Age

  • Korean Society and Public Administration
  • Abbr : KSPA
  • 2018, 29(2), pp.83-113
  • Publisher : Seoul Association For Public Administration
  • Research Area : Social Science > Public Administration

KANG HYEJIN 1 Se Yeong Cha 1

1서울대학교

Accredited

ABSTRACT

The purpose of this study is to examine the effect of satisfaction with health service on the QoL(quality of life) in local community, and to confirm that this relationship can be affected by the age of local residents. We analyzed the model with the survey data of 235 local governments across the country to examine the effect of satisfaction with health service on the QoL (overall quality of life) and the HRQoL(helath-related quality of life). As a result, there was a positive relationship between residents’ satisfaction with local health service and health-related quality of life, as well as overall quality of life. In addition, it is found that the age of local residents moderates the relationship between the satisfaction and the QoL(HRQoL), which indicates the elderly have a lower QoL(HRQoL) than other age group. These results suggest that the degree to which local governments influence the quality of life may vary depending on the life cycle of the target group. Moreover, it may provide additional implications of the concept of ‘social construction framework’ for the discussion of government policy intervention.

Citation status

* References for papers published after 2023 are currently being built.