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An Analysis of the Digital Reference Services of Teaching & Learning Aid Centers under the Metropolitan City and Provincial Offices of Education in Korea

  • Journal of Korean Library and Information Science Society
  • Abbr : JKLISS
  • 2006, 37(3), pp.173-191
  • Publisher : Korean Library And Information Science Society
  • Research Area : Interdisciplinary Studies > Library and Information Science

Jongkee Jung 1

1대진대학교

Accredited

ABSTRACT

Examinations and analysis were done to understand the digital reference services of the Teaching & Learning Aid Centers under 16 metropolitan city and provincial offices of education. The data used were collected from July 3, 2006 to July 15, 2006 by the direct contacts on their main homepages and recording the question and answer transcripts. It was proven that 13 of the 16 Teaching & Learning Aid Centers have done the reference services. In this study, several characteristics-whether the digital reference service was done or not, interface access level, its title, its communication tool, reference question number, reference question style, answer rate, etc-were analyzed. Tips for the future development were provided on the basis of the inadequacies and other findings revealed through this study.

Citation status

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