@article{ART001060985},
author={Kim,Young-Shin},
title={Study on the Improvement of Digital Information Center Services at Public Librariesgh Survey of Hanbat Library Users},
journal={Journal of Korean Library and Information Science Society},
issn={2466-2542},
year={2007},
volume={38},
number={2},
pages={125-146},
doi={10.16981/kliss.38.2.200706.125}
TY - JOUR
AU - Kim,Young-Shin
TI - Study on the Improvement of Digital Information Center Services at Public Librariesgh Survey of Hanbat Library Users
JO - Journal of Korean Library and Information Science Society
PY - 2007
VL - 38
IS - 2
PB - Korean Library And Information Science Society
SP - 125
EP - 146
SN - 2466-2542
AB - In the previous surveys conducted on the users of digital multimedia centers at major public libraries, their facilities, contents, staffs and operating system have been found to be the most significant factors for determining the user's satisfaction. The purpose of this study is to seek practical ways of improving digital information services at public libraries by surveying Hanbat Library Users' satisfaction on these four factors. The statistical analysis of the surveyed data has shown that the general satisfaction with the digital service was relatively good: 4.68 out of the maximum scale of 7, that their satisfaction with the facilities were increased but those with staffs and operating system were decreased, and that 69.7% of the users were not willing to learn how to use contents mainly because they do not trust the staffs' ability to teach. Therefore, it was confirmed that the continuous reeducation of staffs and the expansive recruiting of professionals are essential for improving digital information services.
KW - Public Library;Digital Multimedia Center;User Satisfaction
DO - 10.16981/kliss.38.2.200706.125
ER -
Kim,Young-Shin. (2007). Study on the Improvement of Digital Information Center Services at Public Librariesgh Survey of Hanbat Library Users. Journal of Korean Library and Information Science Society, 38(2), 125-146.
Kim,Young-Shin. 2007, "Study on the Improvement of Digital Information Center Services at Public Librariesgh Survey of Hanbat Library Users", Journal of Korean Library and Information Science Society, vol.38, no.2 pp.125-146. Available from: doi:10.16981/kliss.38.2.200706.125
Kim,Young-Shin "Study on the Improvement of Digital Information Center Services at Public Librariesgh Survey of Hanbat Library Users" Journal of Korean Library and Information Science Society 38.2 pp.125-146 (2007) : 125.
Kim,Young-Shin. Study on the Improvement of Digital Information Center Services at Public Librariesgh Survey of Hanbat Library Users. 2007; 38(2), 125-146. Available from: doi:10.16981/kliss.38.2.200706.125
Kim,Young-Shin. "Study on the Improvement of Digital Information Center Services at Public Librariesgh Survey of Hanbat Library Users" Journal of Korean Library and Information Science Society 38, no.2 (2007) : 125-146.doi: 10.16981/kliss.38.2.200706.125
Kim,Young-Shin. Study on the Improvement of Digital Information Center Services at Public Librariesgh Survey of Hanbat Library Users. Journal of Korean Library and Information Science Society, 38(2), 125-146. doi: 10.16981/kliss.38.2.200706.125
Kim,Young-Shin. Study on the Improvement of Digital Information Center Services at Public Librariesgh Survey of Hanbat Library Users. Journal of Korean Library and Information Science Society. 2007; 38(2) 125-146. doi: 10.16981/kliss.38.2.200706.125
Kim,Young-Shin. Study on the Improvement of Digital Information Center Services at Public Librariesgh Survey of Hanbat Library Users. 2007; 38(2), 125-146. Available from: doi:10.16981/kliss.38.2.200706.125
Kim,Young-Shin. "Study on the Improvement of Digital Information Center Services at Public Librariesgh Survey of Hanbat Library Users" Journal of Korean Library and Information Science Society 38, no.2 (2007) : 125-146.doi: 10.16981/kliss.38.2.200706.125
