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An Evaluation of Service Quality in University Library Using Structural Equation Modeling

윤기찬 1 Soon Chul Lee 2

1동양대학교
2동양대학교 행정경찰학부

Accredited

ABSTRACT

The purpose of this study is to evaluate service quality of university library using structural equation modeling. The case study was selected from the library of a local university. The result of the study shows that the factors that effected a lot on service quality of university library are information control, a location of library and a degree of service influence. In conclusion of the results, university libraries should put an effort on strengthening the service quality.

Citation status

* References for papers published after 2023 are currently being built.