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Online Readers’ Advisory Services for Adult Patrons: Analysis on American Public Libraries’ Service Cases

  • Journal of Korean Library and Information Science Society
  • Abbr : JKLISS
  • 2009, 40(4), pp.61-80
  • DOI : 10.16981/kliss.40.4.200912.61
  • Publisher : Korean Library And Information Science Society
  • Research Area : Interdisciplinary Studies > Library and Information Science

Sanghee Choi 1

1대구가톨릭대학교

Accredited

ABSTRACT

Readers' advisory service has become more important for public libraries as one of the critical service areas in terms of supporting libraries patrons' reading. This study aims to discover major types of readers' advisory services provided through public libraries' web sites. Contents of 200 public libraries' home pages in U. S. were analyzed and nine areas were identified as the major readers' advisory areas. This study also proves that American public libraries are diversly communicating with their patrons and providing user-oriented advisory services. The identified key factors of readers' advisory services will help for Korean public libraries to develope their own services.

Citation status

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