@article{ART002181158},
author={WangJong Kim and LEE,JAE WHOAN},
title={Development and Management of CDRS in Korean Library Community},
journal={Journal of Korean Library and Information Science Society},
issn={2466-2542},
year={2016},
volume={47},
number={4},
pages={69-91},
doi={10.16981/kliss.47.4.201612.69}
TY - JOUR
AU - WangJong Kim
AU - LEE,JAE WHOAN
TI - Development and Management of CDRS in Korean Library Community
JO - Journal of Korean Library and Information Science Society
PY - 2016
VL - 47
IS - 4
PB - Korean Library And Information Science Society
SP - 69
EP - 91
SN - 2466-2542
AB - The purposes of this article are to raise the quality issues of Collaborative Digital Reference Services(CDRS) in Korean libraries and to suggest the feasible solutions to resolve the quality problems of CDRS. To the end, a thorough examination on the development process and present condition of main Korean CDRS such as 'Question포인트‘ and '사서에게 물어보세요'. This article investigates the causes of 'low quality' in Korean CDRS with emphasizing both technical problems and managerial limitations. Finally suggested are the solutions to improve the low quality of CDRS with special concerns on Korean library situation. Discussions on this article are based on literature review, statistical analysis, and usability tests on the targeted Korean CDRS, '사서에게 물어보세요'(Ask a Librarian in Korean version).
KW - eference services;Information services;Digital reference services(DRS);Collaborative digital reference services(CDRS);Public libraries;Korean National Library
DO - 10.16981/kliss.47.4.201612.69
ER -
WangJong Kim and LEE,JAE WHOAN. (2016). Development and Management of CDRS in Korean Library Community. Journal of Korean Library and Information Science Society, 47(4), 69-91.
WangJong Kim and LEE,JAE WHOAN. 2016, "Development and Management of CDRS in Korean Library Community", Journal of Korean Library and Information Science Society, vol.47, no.4 pp.69-91. Available from: doi:10.16981/kliss.47.4.201612.69
WangJong Kim, LEE,JAE WHOAN "Development and Management of CDRS in Korean Library Community" Journal of Korean Library and Information Science Society 47.4 pp.69-91 (2016) : 69.
WangJong Kim, LEE,JAE WHOAN. Development and Management of CDRS in Korean Library Community. 2016; 47(4), 69-91. Available from: doi:10.16981/kliss.47.4.201612.69
WangJong Kim and LEE,JAE WHOAN. "Development and Management of CDRS in Korean Library Community" Journal of Korean Library and Information Science Society 47, no.4 (2016) : 69-91.doi: 10.16981/kliss.47.4.201612.69
WangJong Kim; LEE,JAE WHOAN. Development and Management of CDRS in Korean Library Community. Journal of Korean Library and Information Science Society, 47(4), 69-91. doi: 10.16981/kliss.47.4.201612.69
WangJong Kim; LEE,JAE WHOAN. Development and Management of CDRS in Korean Library Community. Journal of Korean Library and Information Science Society. 2016; 47(4) 69-91. doi: 10.16981/kliss.47.4.201612.69
WangJong Kim, LEE,JAE WHOAN. Development and Management of CDRS in Korean Library Community. 2016; 47(4), 69-91. Available from: doi:10.16981/kliss.47.4.201612.69
WangJong Kim and LEE,JAE WHOAN. "Development and Management of CDRS in Korean Library Community" Journal of Korean Library and Information Science Society 47, no.4 (2016) : 69-91.doi: 10.16981/kliss.47.4.201612.69
