@article{ART002697515},
author={Woojung Kwak and Younghee Noh},
title={A Study on the Current State of the Library’s AI Service and the Service Provision Plan},
journal={Journal of Korean Library and Information Science Society},
issn={2466-2542},
year={2021},
volume={52},
number={1},
pages={155-178},
doi={10.16981/kliss.52.1.202103.155}
TY - JOUR
AU - Woojung Kwak
AU - Younghee Noh
TI - A Study on the Current State of the Library’s AI Service and the Service Provision Plan
JO - Journal of Korean Library and Information Science Society
PY - 2021
VL - 52
IS - 1
PB - Korean Library And Information Science Society
SP - 155
EP - 178
SN - 2466-2542
AB - In the era of the 4th industrial revolution, public libraries need a strategy for promoting intelligent library services in order to actively respond to changes in the external environment such as artificial intelligence. Therefore, in this study, based on the concept of artificial intelligence and analysis of domestic and foreign artificial intelligence related trends, policies, and cases, we proposed the future direction of introduction and development of artificial intelligence services in the library. Currently, the library operates a reference information service that automatically provides answers through the introduction of artificial intelligence technologies such as deep learning and natural language processing, and develops a big data-based AI book recommendation and automatic book inspection system to increase business utilization and provide customized services for users. Has been provided. In the field of companies and industries, regardless of domestic and overseas, we are developing and servicing technologies based on autonomous driving using artificial intelligence, personal customization, etc., and providing optimal results by self-learning information using deep learning. It is developed in the form of an equation. Accordingly, in the future, libraries will utilize artificial intelligence to recommend personalized books based on the user's usage records, recommend reading and culture programs, and introduce real-time delivery services through transport methods such as autonomous drones and cars in the case of book delivery service. Service development should be promoted.
KW - Artificial Intelligence;Library Artificial Intelligence Service;Chatbot;Unmanned Loan Return System;AI Book Recommendation;AI Reference Information Service
DO - 10.16981/kliss.52.1.202103.155
ER -
Woojung Kwak and Younghee Noh. (2021). A Study on the Current State of the Library’s AI Service and the Service Provision Plan. Journal of Korean Library and Information Science Society, 52(1), 155-178.
Woojung Kwak and Younghee Noh. 2021, "A Study on the Current State of the Library’s AI Service and the Service Provision Plan", Journal of Korean Library and Information Science Society, vol.52, no.1 pp.155-178. Available from: doi:10.16981/kliss.52.1.202103.155
Woojung Kwak, Younghee Noh "A Study on the Current State of the Library’s AI Service and the Service Provision Plan" Journal of Korean Library and Information Science Society 52.1 pp.155-178 (2021) : 155.
Woojung Kwak, Younghee Noh. A Study on the Current State of the Library’s AI Service and the Service Provision Plan. 2021; 52(1), 155-178. Available from: doi:10.16981/kliss.52.1.202103.155
Woojung Kwak and Younghee Noh. "A Study on the Current State of the Library’s AI Service and the Service Provision Plan" Journal of Korean Library and Information Science Society 52, no.1 (2021) : 155-178.doi: 10.16981/kliss.52.1.202103.155
Woojung Kwak; Younghee Noh. A Study on the Current State of the Library’s AI Service and the Service Provision Plan. Journal of Korean Library and Information Science Society, 52(1), 155-178. doi: 10.16981/kliss.52.1.202103.155
Woojung Kwak; Younghee Noh. A Study on the Current State of the Library’s AI Service and the Service Provision Plan. Journal of Korean Library and Information Science Society. 2021; 52(1) 155-178. doi: 10.16981/kliss.52.1.202103.155
Woojung Kwak, Younghee Noh. A Study on the Current State of the Library’s AI Service and the Service Provision Plan. 2021; 52(1), 155-178. Available from: doi:10.16981/kliss.52.1.202103.155
Woojung Kwak and Younghee Noh. "A Study on the Current State of the Library’s AI Service and the Service Provision Plan" Journal of Korean Library and Information Science Society 52, no.1 (2021) : 155-178.doi: 10.16981/kliss.52.1.202103.155
