2011, Vol.18, No.4

Informatization Policy 2023 KCI Impact Factor : 4.08

pISSN : 1598-3498
https://journal.kci.go.kr/nia

Knowledge ecosystem means a dynamic knowledge circulation, including knowledge creation, exchange and sharing and utilization. It is also the field of knowledge practice, which creates interactions in knowledge exchange between people and groups. The key premises of knowledge ecosystem, based on the nature of general ecosystems, can be characterized as follows: first, it primarily focuses on social networks between people and organizations participating in the process of knowledge circulation; secondly, knowledge ecosystem thrives on diversity of knowledge; and thirdly, it is significant for selection of valuable knowledge and adoption of appropriate knowledge. This review attempts to make a systematic examination of a wide range of existing studies on knowledge ecosystem. In so doing, it is expected to provide a basis for further inquiry into more critical and complicated issues. Although the scarcity of existing research-at least those in Korea-may limit the implications of findings, this review offers a set of suggestions for future research.

Current socioeconomic condition in South Korea is characterized by growing country with highly unemployment rate. Enhancing service industry, therefore, is one of the important government policy issues. In addition to quantitative growth of service industries, OECD comparisons between countries as shown in the competitiveness of the domestic service industry, followed by a very low-level, enhancing the competitiveness of service industries are also important issues of national policy. In particular, finance, education, insurance industry, such as relatively large enterprises have entered the service industry to remain competitive and comparable, but the case of small service industries, has shown a very low level of competitiveness. Thus, the world’s leading technology and IT infrastructure can be applied to small and mediumsized service industry in order to improve productivity, customer satisfaction, and service infrastructure, resulting in improving competitiveness. The purpose of this study is to develop government supporting policy issues by analyzing the current usage of IT, problems and requirement analysis, and critical success factors for applying IT to small and medium-sized service industries. For a survey 2,000 samples are collected from service companies. The results show that IT usage is very important to improve competitiveness in small and medium sized service industry. In addition, customized it solutions are needed to satisfy different characteristics of service industry depends on types of business. Finally, government supporting programs of IT has to be improved. The results would be able to provide directions and guide lines of IT utilization in service industries.

This paper starts from one question: what are the key factors of the web accessibility policy, which is significant for realizing equity in the web and enhancing human dignity in the information society. To find significant factors for complying with web accessibility, this paper analyzes panel data of 16Korean local governments (for five years: 2004-2009) according to the research design which is based on the demand and supply balance model and consists of four variables :‘ legal and institutional environment (including legal infrastructure)’, ‘financial foundation (fiscal self-reliance ratio)’, ‘policy inputs (amount of imformatization budget, employee of information experts)’and ‘policy demand (internet usage rate, the number of disabled people and elderly people)’. From the results of this study, this paper can explain the mechanism and impact factors on the web accessibility policy of Korean local governments. Some factors are critical to improve web accessibility: ① the importance of policy demand, ② the importance of policy inputs, ③ the importance of legal and institutional environment. Finally, this paper concludes with some suggestions to enhance the web accessibility capacity for Korean local governments: ① improve awareness on web accessibility, ② develop a standard and invest R&D on web accessibility, ③ foster experts in web accessibility.