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@article{ART001127450},
author={Beomsoo Kim and Jung Lee and Kyung Kyu Kim},
title={The Impact of Perceived Trust, Risk, Ease-of-Use, and Usefulness on the Adoption of G4C e-Government Services},
journal={Informatization Policy},
issn={1598-3498},
year={2006},
volume={13},
number={4},
pages={186-202}

TY - JOUR
AU - Beomsoo Kim
AU - Jung Lee
AU - Kyung Kyu Kim
TI - The Impact of Perceived Trust, Risk, Ease-of-Use, and Usefulness on the Adoption of G4C e-Government Services
JO - Informatization Policy
PY - 2006
VL - 13
IS - 4
PB - NIA
SP - 186
EP - 202
SN - 1598-3498
AB - This study examines two distinct types of e-Government services for its citizens: i) information sharing and disclosure; and ii) transactional services including issuing official documents. The analysis focuses on the relationship between trust in government, perceived transaction risks, perceived ease-of-use, perceived usefulness and the intent to use the G4C services. Through a survey that was conducted on these two different types of G4C services, this research shows (1) trust in government has an impact on the intent to use transactional services; (2) the more complicated the service, people are less concerned with transaction risks; (3) perceived usefulness is the most significant factor in the intent to use the e-Government services; and (4) perceived ease-of-use has an indirect impact on the intent to use the service via perceived usefulness.
KW - G4C e-Government Services;Intent to Use;Trust in Government;Perceived Risks;Perceived Usefulness;Perceived Ease-of-Use
DO -
UR -
ER -

Beomsoo Kim, Jung Lee and Kyung Kyu Kim. (2006). The Impact of Perceived Trust, Risk, Ease-of-Use, and Usefulness on the Adoption of G4C e-Government Services. Informatization Policy, 13(4), 186-202.

Beomsoo Kim, Jung Lee and Kyung Kyu Kim. 2006, "The Impact of Perceived Trust, Risk, Ease-of-Use, and Usefulness on the Adoption of G4C e-Government Services", Informatization Policy, vol.13, no.4 pp.186-202.

Beomsoo Kim, Jung Lee, Kyung Kyu Kim "The Impact of Perceived Trust, Risk, Ease-of-Use, and Usefulness on the Adoption of G4C e-Government Services" Informatization Policy 13.4 pp.186-202 (2006) : 186.

Beomsoo Kim, Jung Lee, Kyung Kyu Kim. The Impact of Perceived Trust, Risk, Ease-of-Use, and Usefulness on the Adoption of G4C e-Government Services. 2006; 13(4), 186-202.

Beomsoo Kim, Jung Lee and Kyung Kyu Kim. "The Impact of Perceived Trust, Risk, Ease-of-Use, and Usefulness on the Adoption of G4C e-Government Services" Informatization Policy 13, no.4 (2006) : 186-202.

Beomsoo Kim; Jung Lee; Kyung Kyu Kim. The Impact of Perceived Trust, Risk, Ease-of-Use, and Usefulness on the Adoption of G4C e-Government Services. Informatization Policy, 13(4), 186-202.

Beomsoo Kim; Jung Lee; Kyung Kyu Kim. The Impact of Perceived Trust, Risk, Ease-of-Use, and Usefulness on the Adoption of G4C e-Government Services. Informatization Policy. 2006; 13(4) 186-202.

Beomsoo Kim, Jung Lee, Kyung Kyu Kim. The Impact of Perceived Trust, Risk, Ease-of-Use, and Usefulness on the Adoption of G4C e-Government Services. 2006; 13(4), 186-202.

Beomsoo Kim, Jung Lee and Kyung Kyu Kim. "The Impact of Perceived Trust, Risk, Ease-of-Use, and Usefulness on the Adoption of G4C e-Government Services" Informatization Policy 13, no.4 (2006) : 186-202.