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Privacy Calculus and the Role of Information Transparency in Personal Information Disclosure

  • Informatization Policy
  • Abbr : 정보화정책
  • 2010, 17(2), pp.68-85
  • Publisher : NIA
  • Research Area : Social Science > Public Policy

Dong-Joo Lee 1 Youngsok Bang 2 배윤수 3

1한성대학교
2KAIST
3KAIST

Accredited

ABSTRACT

This study extends the privacy calculus model to investigate the role of information transparency in influencing individual decision making on information disclosure. The proposed model integrates perceived usefulness and ease of use as benefit-side factors and information privacy risk as a risk-side factor accompanying information disclosure, and theorizes the effects of information transparency on the factors. The research model was tested using data gathered from 163 respondents through an online survey method. Results suggest that users’perception of information transparency not only increases the perceived benefits from the online site but also mitigates the risk related with information disclosure, resulting in higher intention to provide personal information to the site. Further, we find that online firms may improve users' perception of information transparency by providing explanation on why particular personal information is required and how it will be used.

Citation status

* References for papers published after 2023 are currently being built.

This paper was written with support from the National Research Foundation of Korea.