Informatization Policy 2023 KCI Impact Factor : 4.08
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pISSN : 1598-3498
- https://journal.kci.go.kr/nia
KJCKorea
Journal Central
A Study on Relations Between Trust in e-Government and Trust in Government -Focused on the Factors of Truster and Trustee-
- Informatization Policy
- Abbr : 정보화정책
- 2011, 18(2), pp.49-71
- Publisher : NIA
- Research Area : Social Science > Public Policy
1서울시립대학교
Accredited
ABSTRACT
This study aims at finding what factors influence trust in e-government and how trust in egovernment and satisfaction with e-government services affect trust in government. Despite of the importance of trust in e-government, there has not been sufficient research. Giving light on the factors of affecting trust in e-government is of academic significance. Therefore, the purpose of this study is to explore the nature, driving forces and consequences of citizens’trust in e-government and in government. The empirical results indicated that temporal embeddedness, network embeddedness, information provision quality, information security quality and e-participation quality affect satisfaction with e-government services and trust in egovernment. Also, satisfaction with e-government services and trust in e-government influence trust in government, and satisfaction with e-government services affect trust in e-government.
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