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An Exploratory Study of the Business Contents Market

Choi, Jung-Sup 1 문현주 2 Hee-Woong KIM 2

1(주) 다하미커뮤니케이션즈
2연세대학교

Accredited

ABSTRACT

With the development of Information and communication technology the demand for intangibleproducts, in this case contents; are increasing rapidly. However, the market for paid contents isrelatively un-vitalized and especially the market for business contents, needed for promoting business or work; iseven more stagnant. Existing studies seek to vitalize the paid content market by proposing business models fromthe supplier's aspect. This study carries out a qualitative research, to discover the causes for market nonvitalizationof business content from the user's perspective; by conducting in-depth interviews with 125customers of business contents targeting office workers and independent businessmen. Through the answers ofin-depth interviews, in regards of reasons for purchasing/non-purchasing business contents and problems ofbusiness content market; the result indicated that value, trust, and quality are the factors that have directinfluence on the purchase. The study proposes resolution to all the problems indicated in three influential factorsand derived the responsibility of each paid content market participants; the supplier, related governmentinstitution, and user.

Citation status

* References for papers published after 2023 are currently being built.