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Task Contents, Organizational Structures and Work Relations of ICT Departments in Korean Local Governments

Cho Hee Jin 1 Yong Suk Jang 1 정명은 1

1연세대학교

Accredited

ABSTRACT

This paper explores alternative organizational models for ICT units of local governments, while analyzing the task contents, organizational structures and work relations of ICT departments in 17 Korean metropolitan provinces. We employed both quantitative and qualitative methods including in-depth interview, open-ended survey, and hard data analyses to collect a wide variety of information on organizational performance, human resource development, and task characteristics of ICT units. As strategies to enhance task contents, organizational structures and work relations of ICT departments, we suggest four ideal ICT organizational models for local governments: Relation Model, Resource Model, Curation Model and Creation Model.

Citation status

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