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A Study of the Complaint Speech Act by Chinese Office Workers in Korea: With Focus on Low-Level Strategies

  • Korean Semantics
  • 2014, 46(), pp.279-302
  • Publisher : The Society Of Korean Semantics
  • Research Area : Humanities > Korean Language and Literature

유양 1 Yang, Myunghee 1

1중앙대학교

Accredited

ABSTRACT

The present study aims to analyze low-level strategies in the complaint speech act of Chinese office workers in Korea in comparison with native Korean office workers. By means of a discourse completion test (DCT) in six situations, Chinese and Korean office workers of 0~1year-long speakers and 1~3 years-long speakers were surveyed with respect to their changing use of low-level strategies. The results indicated that the two groups used 24 low level strategies altogether, but more strategies were used as employment period got longer. Moreover, Chinese speakers less than a year, generally preferred indirect strategies. However Chinese speakers more than a year, showed similar usage of Korean speakers, frequently using direct low-level strategies such as complaining behavior and employing silent strategy. This study has significant meaning in that it is the first to compare Chinese office workers in Korea with native Korean office workers according to employment period on the aspect of the change on the usage of low-level strategies on the speech act of complaint.

Citation status

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