@article{ART001991884},
author={Jeoung Yeon Ok and Bak Yong-Ik and Sok Sohyune and Jungwoo Lee},
title={Tool Development to Evaluate Effective Communication in Nursing Handover},
journal={Journal of Humanities, Seoul National University},
issn={1598-3021},
year={2015},
volume={72},
number={2},
pages={507-542},
doi={10.17326/jhsnu.72.2.201505.507}
TY - JOUR
AU - Jeoung Yeon Ok
AU - Bak Yong-Ik
AU - Sok Sohyune
AU - Jungwoo Lee
TI - Tool Development to Evaluate Effective Communication in Nursing Handover
JO - Journal of Humanities, Seoul National University
PY - 2015
VL - 72
IS - 2
PB - Institute of Humanities, Seoul National University
SP - 507
EP - 542
SN - 1598-3021
AB - The necessity of effective communication in the handover between nurses is increasing in clinical practice. Feedback on what is good communication and how to communicate better is required. The purpose of this study is to develop an evaluation tool of handover communication between nurses. The establishment of evaluation criteria based on the perspectives of the staff nurses was systemized in a preceding qualitative research on the nurses’ experiences of handover communication. The communicative acts and norms that make good communication during nursing handover are based on this research.
The evaluation items consist of two types of evaluation sections. One type of the criteria examines if necessary communicative acts are performed according to the individual communication phases. The other type of criteria is related to the overall evaluation of the whole handover communication. And these evaluation tools are generally verified through a content validity index by experts.
This evaluation tool can be used for the education of nursing handover communication, and also as a tool for the repetitive estimation of their own handover communication, which is the presupposition for their long-term and continuous improvement of communication.
KW - Nurses’ hand over;evaluation tool;qualitative research;dialogue analysis;content validity ratio
DO - 10.17326/jhsnu.72.2.201505.507
ER -
Jeoung Yeon Ok, Bak Yong-Ik, Sok Sohyune and Jungwoo Lee. (2015). Tool Development to Evaluate Effective Communication in Nursing Handover. Journal of Humanities, Seoul National University, 72(2), 507-542.
Jeoung Yeon Ok, Bak Yong-Ik, Sok Sohyune and Jungwoo Lee. 2015, "Tool Development to Evaluate Effective Communication in Nursing Handover", Journal of Humanities, Seoul National University, vol.72, no.2 pp.507-542. Available from: doi:10.17326/jhsnu.72.2.201505.507
Jeoung Yeon Ok, Bak Yong-Ik, Sok Sohyune, Jungwoo Lee "Tool Development to Evaluate Effective Communication in Nursing Handover" Journal of Humanities, Seoul National University 72.2 pp.507-542 (2015) : 507.
Jeoung Yeon Ok, Bak Yong-Ik, Sok Sohyune, Jungwoo Lee. Tool Development to Evaluate Effective Communication in Nursing Handover. 2015; 72(2), 507-542. Available from: doi:10.17326/jhsnu.72.2.201505.507
Jeoung Yeon Ok, Bak Yong-Ik, Sok Sohyune and Jungwoo Lee. "Tool Development to Evaluate Effective Communication in Nursing Handover" Journal of Humanities, Seoul National University 72, no.2 (2015) : 507-542.doi: 10.17326/jhsnu.72.2.201505.507
Jeoung Yeon Ok; Bak Yong-Ik; Sok Sohyune; Jungwoo Lee. Tool Development to Evaluate Effective Communication in Nursing Handover. Journal of Humanities, Seoul National University, 72(2), 507-542. doi: 10.17326/jhsnu.72.2.201505.507
Jeoung Yeon Ok; Bak Yong-Ik; Sok Sohyune; Jungwoo Lee. Tool Development to Evaluate Effective Communication in Nursing Handover. Journal of Humanities, Seoul National University. 2015; 72(2) 507-542. doi: 10.17326/jhsnu.72.2.201505.507
Jeoung Yeon Ok, Bak Yong-Ik, Sok Sohyune, Jungwoo Lee. Tool Development to Evaluate Effective Communication in Nursing Handover. 2015; 72(2), 507-542. Available from: doi:10.17326/jhsnu.72.2.201505.507
Jeoung Yeon Ok, Bak Yong-Ik, Sok Sohyune and Jungwoo Lee. "Tool Development to Evaluate Effective Communication in Nursing Handover" Journal of Humanities, Seoul National University 72, no.2 (2015) : 507-542.doi: 10.17326/jhsnu.72.2.201505.507
