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Suitable for Smart Home users' situations Explore the design of a multi-modal interface

  • Journal of Communication Design
  • Abbr : JCD
  • 2020, 73(), pp.431-442
  • DOI : 10.25111/jcd.2020.73.31
  • Publisher : CDAK Society of Communication Design
  • Research Area : Arts and Kinesiology > Design > Visual Information Design > Information Design
  • Received : September 3, 2020
  • Accepted : October 26, 2020
  • Published : October 31, 2020

Park, Juyeon 1,  Yeoun, Myeong Heum 2

1국민대학교 TED 스마트경험디자인학과
2국민대학교

Accredited

ABSTRACT

In this study, based on the understanding of the multi-modal interface, a study on the user's preference. when the technology of the multi-modal interface is applied to the smart home. In addition, when smart home provides users with information of different characteristics, it is necessary to find out which combination of multi-modal interfaces positively affects the user according to the situation, and which combination of multi-modal interfaces the user prefers most to provide. The interface channels of smart home were classified through literature research. To organize a user diary was run, the situation scenario was written as a storyboard through the analysis of users' behavior, and a questionnaire was formed based on previous studies to conduct the questionnaire. Finally, statistical analysis of the answers to the questionnaire is performed and the multi-modal interface affects the user's multi-modal interface feed back preference and four items (Situation Cognition, Information Help, Fatigue, Appropriateness) according to the situation occurring in the smart home. The impact was analyzed. This shows that users prefer multimodal interfaces over single modal interfaces. The multi-modal interface showed a high score in Situation Cognition, Information Help, and Fatigue, but the Appropriateness was confirmed that the score of the multimodal interface was low in non-urgent situations. Depending on the situation occurring in the smart home, there is a difference between the user's preferred multimodal interface. Therefore, it is necessary to check whether the multimodal interface is appropriately provided according to the user's situation in the smart home. Furthermore, this study is expected to be utilized when designing a multi-modal interface suitable for users from the perspective of interaction of smart home in the future.

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This paper was written with support from the National Research Foundation of Korea.
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