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Effects of Marketing Orientation on Management Performance of Small and Medium-sized Enterprises: Focusing on the Chungnam Area

  • Industry Promotion Research
  • Abbr : IPR
  • 2023, 8(3), pp.1-7
  • DOI : 10.21186/IPR.2023.8.3.001
  • Publisher : Industrial Promotion Institute
  • Research Area : Interdisciplinary Studies > Interdisciplinary Research
  • Received : July 7, 2023
  • Accepted : July 18, 2023
  • Published : July 31, 2023

Sang-Mok Bae 1

1前) 청운대학교

Accredited

ABSTRACT

This study is an empirical study on the influence of workpieces on the research results until it became a marketing field, and a total of 94 questionnaires were used as research analysis data for the Chungcheongnam-do area. As a result of the analysis, first, among marketing orientations, business orientation was found to have a significant effect on growth (β=.405) and customer satisfaction (β=.330). Customer satisfaction of business orientation shows a low number, so there is a need for improvement. Second, customer satisfaction and growth showed a high correlation coefficient of .746, and showed a significant correlation of p<.01 or higher, so the correlation between variables was confirmed to be appropriate. Third, it was confirmed that there was a significant difference between groups in customer satisfaction according to the age and work experience of the survey subjects. The significance probability was .006, which showed a statistically significant result. This study is meaningful in providing basic data for improving the management strategy and actual performance of SMEs as a research on marketing orientation and management performance.

Citation status

* References for papers published after 2023 are currently being built.