@article{ART003302940},
author={Iseo Ahn and Seung In Kim},
title={The Impact of Complementary Feedback Structures in AI Multimodal Environments on User Experience},
journal={Industry Promotion Research},
issn={2466-1139},
year={2026},
volume={11},
number={1},
pages={101-108},
doi={10.21186/IPR.2026.11.1.101}
TY - JOUR
AU - Iseo Ahn
AU - Seung In Kim
TI - The Impact of Complementary Feedback Structures in AI Multimodal Environments on User Experience
JO - Industry Promotion Research
PY - 2026
VL - 11
IS - 1
PB - Industrial Promotion Institute
SP - 101
EP - 108
SN - 2466-1139
AB - The purpose of this study is to empirically analyze the impact of feedback structures (narrative and itemized) on user experience within a generative AI-based multimodal environment. Using a within-subject experimental design and in-depth interviews with 15 adults in their 20s and 30s, the study found no significant quantitative differences in task accuracy or cognitive load between structures. However, qualitative results revealed a cross-preference phenomenon: users preferred the itemized format for visual information due to efficient scanning, and narrative feedback for auditory information due to more natural contextual understanding. System trust was influenced more by source attribution than by feedback format, leading to the proposal of a complementary feedback strategy that combines bullet-point visual feedback with narrative auditory delivery for optimizing next-generation AI user experiences.
KW - Multimodal Interface;Generative AI;Feedback Structure;User Experience(UX);Complementary Strategy
DO - 10.21186/IPR.2026.11.1.101
ER -
Iseo Ahn and Seung In Kim. (2026). The Impact of Complementary Feedback Structures in AI Multimodal Environments on User Experience. Industry Promotion Research, 11(1), 101-108.
Iseo Ahn and Seung In Kim. 2026, "The Impact of Complementary Feedback Structures in AI Multimodal Environments on User Experience", Industry Promotion Research, vol.11, no.1 pp.101-108. Available from: doi:10.21186/IPR.2026.11.1.101
Iseo Ahn, Seung In Kim "The Impact of Complementary Feedback Structures in AI Multimodal Environments on User Experience" Industry Promotion Research 11.1 pp.101-108 (2026) : 101.
Iseo Ahn, Seung In Kim. The Impact of Complementary Feedback Structures in AI Multimodal Environments on User Experience. 2026; 11(1), 101-108. Available from: doi:10.21186/IPR.2026.11.1.101
Iseo Ahn and Seung In Kim. "The Impact of Complementary Feedback Structures in AI Multimodal Environments on User Experience" Industry Promotion Research 11, no.1 (2026) : 101-108.doi: 10.21186/IPR.2026.11.1.101
Iseo Ahn; Seung In Kim. The Impact of Complementary Feedback Structures in AI Multimodal Environments on User Experience. Industry Promotion Research, 11(1), 101-108. doi: 10.21186/IPR.2026.11.1.101
Iseo Ahn; Seung In Kim. The Impact of Complementary Feedback Structures in AI Multimodal Environments on User Experience. Industry Promotion Research. 2026; 11(1) 101-108. doi: 10.21186/IPR.2026.11.1.101
Iseo Ahn, Seung In Kim. The Impact of Complementary Feedback Structures in AI Multimodal Environments on User Experience. 2026; 11(1), 101-108. Available from: doi:10.21186/IPR.2026.11.1.101
Iseo Ahn and Seung In Kim. "The Impact of Complementary Feedback Structures in AI Multimodal Environments on User Experience" Industry Promotion Research 11, no.1 (2026) : 101-108.doi: 10.21186/IPR.2026.11.1.101
