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Affective–Utilitarian Brand Strategies and Their Pathways to Consumer Affect and Behavior: A Comparative Study of Olive Young and Daiso

  • Industry Promotion Research
  • Abbr : IPR
  • 2026, 11(1), pp.61~74
  • DOI : 10.21186/IPR.2026.11.1.061
  • Publisher : Industrial Promotion Institute
  • Research Area : Interdisciplinary Studies > Interdisciplinary Research
  • Received : December 5, 2025
  • Accepted : January 6, 2026
  • Published : January 31, 2026

Seo Young Lee 1 Seung In Kim 1

1홍익대학교

Accredited

ABSTRACT

This study compares an emotion‑oriented brand (Olive Young) and a utility‑oriented brand (Daiso) to examine how brand strategies influence consumer emotions and behaviors through brand experience (BX). A survey of 200 adults who had used both brands within six months was analyzed using structural equation modeling (SEM). Results show: First, retail brand strategies drive behavioral change via BX design → emotional response → consumer behavior. Second, Olive Young demonstrated significant indirect effects through sensory and emotional BX mediation. Third, Daiso showed direct and indirect effects centered on price and search. Fourth, differences in strategic mechanisms highlight the multidimensional structure of BX and brand strategy distinctiveness. Overall, the study confirms that emotional and utility brand strategies affect consumer behavior through differentiated pathways and demonstrates BX as a key mediator.

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