An Effect of Technostress After-Work Hours on Turnover Intention (근무시간 이후의 테크노스트레스가 이직의도에 미치는 영향)

Sae Bom Lee (이새봄); Min-Yan Tang (탕민연); Yung Ho Suh (서영호)

doi:10.9708/jksci.2021.26.12.169

An Effect of Technostress After-Work Hours on Turnover Intention

Journal of The Korea Society of Computer and Information
Abbr : JKSCI
2021, 26(12), pp.169-177
DOI : 10.9708/jksci.2021.26.12.169
Publisher : The Korean Society Of Computer And Information
Research Area : Engineering > Computer Science
Received : November 10, 2021
Accepted : December 14, 2021
Published : December 31, 2021

Sae Bom Lee ¹, Min-Yan Tang ², Yung Ho Suh ²

¹경희대학교 빅데이터연구센터
²경희대학교

Accredited

ABSTRACT

Based on the technostress theory, this study aims to explore the effect of technostress caused by the use of social media during or after work hours on job turnover intention. This study conducted an online survey targeting 341 Chinese WeChat users. According to the results of the structural model analysis, role overload, role conflict, and work invasion that occur during work affect technostress, and social interaction overload, invasion of private life, and Fear of Missing Out (FoMO) that occur after work have a effect on technostress as well. Technostress occurring during work did not appear to have an effect on turnover intention, but technostress occurring after work was found to have a positive effect on turnover intention. It is expected that this study will be used as a basic data for the correct use of social media within an organization.

KEYWORDS

Technostress, Turnover intention, Role overload, Role conflict, Social interaction

Citation status

* References for papers published after 2023 are currently being built.

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This paper was written with support from the National Research Foundation of Korea.

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Journal of The Korea Society of Computer and Information 2023 KCI Impact Factor : 0.65

An Effect of Technostress After-Work Hours on Turnover Intention

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* References for papers published after 2023 are currently being built.

Journal of The Korea Society of Computer and Information 2023 KCI Impact Factor : 0.65

An Effect of Technostress After-Work Hours on Turnover Intention

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