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A Study on Factors Affecting Learner Satisfaction in Real-time Distance Video Lecture

  • Journal of The Korea Society of Computer and Information
  • Abbr : JKSCI
  • 2021, 26(12), pp.299-307
  • DOI : 10.9708/jksci.2021.26.12.299
  • Publisher : The Korean Society Of Computer And Information
  • Research Area : Engineering > Computer Science
  • Received : October 25, 2021
  • Accepted : November 28, 2021
  • Published : December 31, 2021

Noh Young 1 Lee Kyung Keun 2

1나사렛대학교
2경기과학기술대학교

Accredited

ABSTRACT

As the COVID-19 pandemic spread around the world, more and more universities are conducting real-time distance video lectures using ZOOM, Webex, and MS Teams. This study attempts to identify the factors influencing learner satisfaction of real-time distance video lectures. Based on the existing research, it was composed of five elements (system factor, content quality, interaction, self-direction, and learning motivation) as learner satisfaction elements of real-time distance video lectures. As a result of analyzing the structural equation model of 160 effective questionnaires by conducting a survey of college students in the metropolitan and Chungcheong areas, it was found that three factors (interaction, self-direction, and learning motivation) influence learner satisfaction. Real-time distance video lectures are expected to continue to expand in the future. Therefore, universities should continuously increase learner satisfaction through the development and evaluation of real-time distance video lecture satisfaction models.

Citation status

* References for papers published after 2022 are currently being built.

This paper was written with support from the National Research Foundation of Korea.