A Study on Factors Affecting Learner Satisfaction in Real-time Distance Video Lecture (실시간 원격 화상강의의 학습자 만족에 영향을 미치는 요인에 관한 연구)

Noh Young (노영); Lee Kyung Keun (이경근)

doi:10.9708/jksci.2021.26.12.299

A Study on Factors Affecting Learner Satisfaction in Real-time Distance Video Lecture

Journal of The Korea Society of Computer and Information
Abbr : JKSCI
2021, 26(12), pp.299-307
DOI : 10.9708/jksci.2021.26.12.299
Publisher : The Korean Society Of Computer And Information
Research Area : Engineering > Computer Science
Received : October 25, 2021
Accepted : November 28, 2021
Published : December 31, 2021

Noh Young ¹, Lee Kyung Keun ²

¹나사렛대학교
²경기과학기술대학교

Accredited

ABSTRACT

As the COVID-19 pandemic spread around the world, more and more universities are conducting real-time distance video lectures using ZOOM, Webex, and MS Teams. This study attempts to identify the factors influencing learner satisfaction of real-time distance video lectures. Based on the existing research, it was composed of five elements (system factor, content quality, interaction, self-direction, and learning motivation) as learner satisfaction elements of real-time distance video lectures. As a result of analyzing the structural equation model of 160 effective questionnaires by conducting a survey of college students in the metropolitan and Chungcheong areas, it was found that three factors (interaction, self-direction, and learning motivation) influence learner satisfaction. Real-time distance video lectures are expected to continue to expand in the future. Therefore, universities should continuously increase learner satisfaction through the development and evaluation of real-time distance video lecture satisfaction models.

KEYWORDS

Real-time distance video lecture, Interaction, Learner Satisfaction, Learner Loyalty

Citation status

* References for papers published after 2023 are currently being built.

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This paper was written with support from the National Research Foundation of Korea.

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Journal of The Korea Society of Computer and Information 2023 KCI Impact Factor : 0.65

A Study on Factors Affecting Learner Satisfaction in Real-time Distance Video Lecture

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Citation status

* References for papers published after 2023 are currently being built.

Journal of The Korea Society of Computer and Information 2023 KCI Impact Factor : 0.65

A Study on Factors Affecting Learner Satisfaction in Real-time Distance Video Lecture

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KEYWORDS

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* References for papers published after 2023 are currently being built.