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@article{ART003187432},
author={Eungjoon Kim},
title={Study on Application Cases of Generative AI PoC in Public Sector},
journal={Journal of The Korea Society of Computer and Information},
issn={1598-849X},
year={2025},
volume={30},
number={3},
pages={9-20},
doi={10.9708/jksci.2025.30.03.009}

TY - JOUR
AU - Eungjoon Kim
TI - Study on Application Cases of Generative AI PoC in Public Sector
JO - Journal of The Korea Society of Computer and Information
PY - 2025
VL - 30
IS - 3
PB - The Korean Society Of Computer And Information
SP - 9
EP - 20
SN - 1598-849X
AB - This study examines the feasibility of generative AI in public sector to enhance efficiency and service quality through a mixed-method approach. A Proof of Concept (PoC) analysis was conducted, evaluating AI performance using the F1 score and user satisfaction surveys, while employing Retrieval-Augmented Generation (RAG) for data recency. The results show that generative AI improves efficiency in repetitive tasks and receives high user satisfaction, contributing to workload reduction. Applying the Technology-Organization-Environment (TOE) framework, this study highlights key challenges in AI adoption, emphasizing the need for change management and social acceptance. These findings provide policy insights on structured AI adoption, ethical compliance, and data quality management in the public sector.
KW - PoC (Proof of Concept);generative AI;mixed-method;F1 score;RAG;TOE framework
DO - 10.9708/jksci.2025.30.03.009
ER -

Eungjoon Kim. (2025). Study on Application Cases of Generative AI PoC in Public Sector. Journal of The Korea Society of Computer and Information, 30(3), 9-20.

Eungjoon Kim. 2025, "Study on Application Cases of Generative AI PoC in Public Sector", Journal of The Korea Society of Computer and Information, vol.30, no.3 pp.9-20. Available from: doi:10.9708/jksci.2025.30.03.009

Eungjoon Kim "Study on Application Cases of Generative AI PoC in Public Sector" Journal of The Korea Society of Computer and Information 30.3 pp.9-20 (2025) : 9.

Eungjoon Kim. Study on Application Cases of Generative AI PoC in Public Sector. 2025; 30(3), 9-20. Available from: doi:10.9708/jksci.2025.30.03.009

Eungjoon Kim. "Study on Application Cases of Generative AI PoC in Public Sector" Journal of The Korea Society of Computer and Information 30, no.3 (2025) : 9-20.doi: 10.9708/jksci.2025.30.03.009

Eungjoon Kim. Study on Application Cases of Generative AI PoC in Public Sector. Journal of The Korea Society of Computer and Information, 30(3), 9-20. doi: 10.9708/jksci.2025.30.03.009

Eungjoon Kim. Study on Application Cases of Generative AI PoC in Public Sector. Journal of The Korea Society of Computer and Information. 2025; 30(3) 9-20. doi: 10.9708/jksci.2025.30.03.009

Eungjoon Kim. Study on Application Cases of Generative AI PoC in Public Sector. 2025; 30(3), 9-20. Available from: doi:10.9708/jksci.2025.30.03.009

Eungjoon Kim. "Study on Application Cases of Generative AI PoC in Public Sector" Journal of The Korea Society of Computer and Information 30, no.3 (2025) : 9-20.doi: 10.9708/jksci.2025.30.03.009