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A qualitative study on communication among dental hygienists in dental hospitals and clinics

  • Journal of Korean society of Dental Hygiene
  • Abbr : J Korean Soc Dent Hyg
  • 2021, 21(5), pp.645-653
  • DOI : 10.13065/jksdh.20210063
  • Publisher : Korean Society of Dental Hygiene
  • Research Area : Medicine and Pharmacy > Dentistry
  • Received : July 20, 2021
  • Accepted : August 21, 2021
  • Published : October 30, 2021

Kyung-Sun Choi 1 moonsangeun 2 Kim Yun Jeong 2 A 2 A 2 Kang Hyun Joo 2

1광주미르치과병원
2광주여자대학교

Accredited

ABSTRACT

Objectives: This study aimed to offer basic resources needed to solve conflicts and problems of communication among dental hygienists working in dental clinics by comprehending and analyzing their in-depth communication experiences. Methods: Individual depth interviews were conducted with 10 dental hygienists who had over one year of clinical experience and worked in dental clinics in Gwangju, from September 16 to October 15, 2020. Colaizzi’s phenomenological analysis was performed. Results: The results of the interviews were grouped into four central categories: lack of communication due to differences in position, relationships they want to avoid, return to joint work, beginning of new communication. The participants of this study experienced difficulties in communicating with dental hygienists in the clinical field, but they overcame the conflicts by trying to understand others by putting themselves in others’ shoes. Conclusions: This study is expected to contribute to providing good quality medical services to patients by promoting effective communication among dental hygienists.

Citation status

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