@article{ART002826270},
author={Youngtae Yoon and Yi, Sungyup},
title={Qualitative Case Study of Informal Learning in the Workplace Based on Fulfillment Center Workers},
journal={The Journal of Education Consulting & Coaching},
issn={2586-3886},
year={2022},
volume={6},
number={1},
pages={33-72},
doi={10.31137/ECC.2021.6.1.33}
TY - JOUR
AU - Youngtae Yoon
AU - Yi, Sungyup
TI - Qualitative Case Study of Informal Learning in the Workplace Based on Fulfillment Center Workers
JO - The Journal of Education Consulting & Coaching
PY - 2022
VL - 6
IS - 1
PB - The Korea Association of Education Consulting & Coaching
SP - 33
EP - 72
SN - 2586-3886
AB - The purpose of this research is to define how members in an organization get to learn what through informal learning after figuring out the levels of informal learning in fulfilment centers, and prove how it is manifested according to their organizational culture(work environment). To that end, this researcher looked into "informal learning taking place in a fulfillment center and how members in a department get to learn what, and how it is manifested according to their organizational culture(work environment)." The research sample is employees at domestic fulfillment center A and the research is based on participant observation and in-depth analysis. This researcher concluded as follows. First, the same patterns of informal learning actively take place in the fulfillment center just like in any other places. Second, informal learning takes place in many different forms. Workers are in constant conversations and communication to gain a smooth access to informal learning and their conversations indeed enable them to get easier access to informal learning. Third, there is a close correlation between informal learning and organizational climate(work environment). While informal learning is invigorated in agreeable groups, it is dull in rigid workplaces. And this researcher also found how agreeable work environments can lead to invigorated informal learning. Based on these findings, this researcher provides suggestions about where fulfilment centers should be headed, and future research.
KW - Informal Learning;Informal Learning in Fulfillment Centers;Organizational Climate and Informal Learning
DO - 10.31137/ECC.2021.6.1.33
ER -
Youngtae Yoon and Yi, Sungyup. (2022). Qualitative Case Study of Informal Learning in the Workplace Based on Fulfillment Center Workers. The Journal of Education Consulting & Coaching, 6(1), 33-72.
Youngtae Yoon and Yi, Sungyup. 2022, "Qualitative Case Study of Informal Learning in the Workplace Based on Fulfillment Center Workers", The Journal of Education Consulting & Coaching, vol.6, no.1 pp.33-72. Available from: doi:10.31137/ECC.2021.6.1.33
Youngtae Yoon, Yi, Sungyup "Qualitative Case Study of Informal Learning in the Workplace Based on Fulfillment Center Workers" The Journal of Education Consulting & Coaching 6.1 pp.33-72 (2022) : 33.
Youngtae Yoon, Yi, Sungyup. Qualitative Case Study of Informal Learning in the Workplace Based on Fulfillment Center Workers. 2022; 6(1), 33-72. Available from: doi:10.31137/ECC.2021.6.1.33
Youngtae Yoon and Yi, Sungyup. "Qualitative Case Study of Informal Learning in the Workplace Based on Fulfillment Center Workers" The Journal of Education Consulting & Coaching 6, no.1 (2022) : 33-72.doi: 10.31137/ECC.2021.6.1.33
Youngtae Yoon; Yi, Sungyup. Qualitative Case Study of Informal Learning in the Workplace Based on Fulfillment Center Workers. The Journal of Education Consulting & Coaching, 6(1), 33-72. doi: 10.31137/ECC.2021.6.1.33
Youngtae Yoon; Yi, Sungyup. Qualitative Case Study of Informal Learning in the Workplace Based on Fulfillment Center Workers. The Journal of Education Consulting & Coaching. 2022; 6(1) 33-72. doi: 10.31137/ECC.2021.6.1.33
Youngtae Yoon, Yi, Sungyup. Qualitative Case Study of Informal Learning in the Workplace Based on Fulfillment Center Workers. 2022; 6(1), 33-72. Available from: doi:10.31137/ECC.2021.6.1.33
Youngtae Yoon and Yi, Sungyup. "Qualitative Case Study of Informal Learning in the Workplace Based on Fulfillment Center Workers" The Journal of Education Consulting & Coaching 6, no.1 (2022) : 33-72.doi: 10.31137/ECC.2021.6.1.33
