@article{ART001311671},
author={CHOI KYUJIN and Choi Eunkyung and 홍정화 and 김수연 and Kiheon Lee and Kim, Ock Joo and Jae Hyung Park},
title={A Questionnaire Study on Conflict between Healthcare Professionals for Teaching Students in Seoul National University College of Medicine},
journal={Journal of the Korea Bioethics Association},
issn={1598-0324},
year={2008},
volume={9},
number={2},
pages={17-34}
TY - JOUR
AU - CHOI KYUJIN
AU - Choi Eunkyung
AU - 홍정화
AU - 김수연
AU - Kiheon Lee
AU - Kim, Ock Joo
AU - Jae Hyung Park
TI - A Questionnaire Study on Conflict between Healthcare Professionals for Teaching Students in Seoul National University College of Medicine
JO - Journal of the Korea Bioethics Association
PY - 2008
VL - 9
IS - 2
PB - The Korean Bioethics Association
SP - 17
EP - 34
SN - 1598-0324
AB - Background and objective
As a multidisciplinary team approach to provide better healthcare, cooperative relationship and conflict management are important among various health professionals in a hospital. We aimed to investigate the conflicts and its managements among doctors, nurses, and other health professionals in a hospital.
Subject and method
This study was conducted as a part of educational resource development of ethics for medical students. Survey questions were developed and health professionals in a tertiary referral hospital received a self-report questionnaire about current status and solutions of their conflict management and perceived relationship between occupations. 353 responses were included finally for analysis.
Result
Of 353 subjects, 54.1% had less than 5 years of work experience, and 86.1 % (n=304) were resident doctors (n=95, 26.9%), nurse (n=124, 35.1%), or other health professionals (n=85, 24.1%). Contact frequency was asked and residents answered in the order of nurses then other health professionals, nurses answered residents then other nurses, other health professionals answered nurses then residents to be contacted more frequently. The occupation that was most difficult to establish a cooperative relationship was asked and residents and nurses answered each other while other health professionals answered residents. The occupation that caused conflict most frequently was also asked and residents and nurses answered each other but other health professionals pointed out nurses. The reason of conflict was asked by a multiple choice question and inhospitable attitude (n=166), allotment of activities (n=141), emergency situations (n=57), improper titles (n=19) were replied. Residents suggested solutions of these conflicts as interdisciplinary communication programs, education of other occupations activities, clear job distribution. The solutions by nurses and other health professionals were respecting each other, avoiding authoritarianism and increasing personnel.
Conclusion
Respecting other occupations as well as enhancing work process is important in conflict management and educational programs are needed.
KW - Relational Ethics;Nurse-doctor relationship;Conflict management
DO -
UR -
ER -
CHOI KYUJIN, Choi Eunkyung, 홍정화, 김수연, Kiheon Lee, Kim, Ock Joo and Jae Hyung Park. (2008). A Questionnaire Study on Conflict between Healthcare Professionals for Teaching Students in Seoul National University College of Medicine. Journal of the Korea Bioethics Association, 9(2), 17-34.
CHOI KYUJIN, Choi Eunkyung, 홍정화, 김수연, Kiheon Lee, Kim, Ock Joo and Jae Hyung Park. 2008, "A Questionnaire Study on Conflict between Healthcare Professionals for Teaching Students in Seoul National University College of Medicine", Journal of the Korea Bioethics Association, vol.9, no.2 pp.17-34.
CHOI KYUJIN, Choi Eunkyung, 홍정화, 김수연, Kiheon Lee, Kim, Ock Joo, Jae Hyung Park "A Questionnaire Study on Conflict between Healthcare Professionals for Teaching Students in Seoul National University College of Medicine" Journal of the Korea Bioethics Association 9.2 pp.17-34 (2008) : 17.
CHOI KYUJIN, Choi Eunkyung, 홍정화, 김수연, Kiheon Lee, Kim, Ock Joo, Jae Hyung Park. A Questionnaire Study on Conflict between Healthcare Professionals for Teaching Students in Seoul National University College of Medicine. 2008; 9(2), 17-34.
CHOI KYUJIN, Choi Eunkyung, 홍정화, 김수연, Kiheon Lee, Kim, Ock Joo and Jae Hyung Park. "A Questionnaire Study on Conflict between Healthcare Professionals for Teaching Students in Seoul National University College of Medicine" Journal of the Korea Bioethics Association 9, no.2 (2008) : 17-34.
CHOI KYUJIN; Choi Eunkyung; 홍정화; 김수연; Kiheon Lee; Kim, Ock Joo; Jae Hyung Park. A Questionnaire Study on Conflict between Healthcare Professionals for Teaching Students in Seoul National University College of Medicine. Journal of the Korea Bioethics Association, 9(2), 17-34.
CHOI KYUJIN; Choi Eunkyung; 홍정화; 김수연; Kiheon Lee; Kim, Ock Joo; Jae Hyung Park. A Questionnaire Study on Conflict between Healthcare Professionals for Teaching Students in Seoul National University College of Medicine. Journal of the Korea Bioethics Association. 2008; 9(2) 17-34.
CHOI KYUJIN, Choi Eunkyung, 홍정화, 김수연, Kiheon Lee, Kim, Ock Joo, Jae Hyung Park. A Questionnaire Study on Conflict between Healthcare Professionals for Teaching Students in Seoul National University College of Medicine. 2008; 9(2), 17-34.
CHOI KYUJIN, Choi Eunkyung, 홍정화, 김수연, Kiheon Lee, Kim, Ock Joo and Jae Hyung Park. "A Questionnaire Study on Conflict between Healthcare Professionals for Teaching Students in Seoul National University College of Medicine" Journal of the Korea Bioethics Association 9, no.2 (2008) : 17-34.