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An Evaluative Research on the Web Information Services of Korean Government Websites

  • Journal of the Korean Biblia Society for Library and Information Science
  • 2005, 16(1), pp.247-268
  • Publisher : Journal Of The Korean Biblia Society For Library And Information Science
  • Research Area : Interdisciplinary Studies > Library and Information Science

Myeong-Hee Lee 1

1상명대학교

Accredited

ABSTRACT

This study measures the effectiveness of 39 Korean Government websites in providing equitable and appropriate government information to the public. 39 government web sites were divided into two groups, 21 “departments or ministries" and 18 “offices". Five evaluation criteria were information contents of services, fluent operation of services, feedback mechanism, easiness of access, and design. The study showed that there are some different results between 21 “departments or ministries" and 18 “offices". Most information services provided by Government websites were slightly moderately appreciated by the researchers. Some problems and resolutions for the improvement of government websites are provided. Also, some suggestions for the government website designers and administrators are made.

Citation status

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