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Analysis of Think Aloud Protocols Generated During the Retrieval Process of an Online Database

  • Journal of the Korean Biblia Society for Library and Information Science
  • 2011, 22(3), pp.335-351
  • Publisher : Journal Of The Korean Biblia Society For Library And Information Science
  • Research Area : Interdisciplinary Studies > Library and Information Science

김종애 1

1경기대학교

Accredited

ABSTRACT

This study aimed to improve our understanding of users’ cognitive processes based on think aloud protocols generated during the retrieval process of an online database. It analyzed think aloud protocols generated by participants while performing pre-defined tasks using an online database. The protocols were encoded using the open coding method. As the results, four broad categories including retrieval, system format, system functionality, and information were drawn, and 21 detailed categories were generated. Based on the results, suggestions for the design of online databases were provided.

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