Uncertainty Study: Information Seeking Behaviors of Doctoral Students in Business Management (정보행태 불확신성에 관한 연구 - 경영학분야 박사과정 연구자들을 중심으로 -)

Yang-woo Kim (김양우)

Uncertainty Study: Information Seeking Behaviors of Doctoral Students in Business Management

Journal of the Korean Biblia Society for Library and Information Science
2012, 23(1), pp.65~89
Publisher : Journal Of The Korean Biblia Society For Library And Information Science
Research Area : Interdisciplinary Studies > Library and Information Science

Yang-woo Kim ¹

¹한성대학교

Accredited

ABSTRACT

Using grounded theory, this study investigated users’ information seeking behaviors associated with their perceptions of uncertainty. Based on a theoretical sampling, 17 doctoral students in the field of business management were recruited. Data was collected through the methods of questionnaire, interviewing, and think-aloud descriptions. The results identified user perceptions of uncertainty in the following stages: identification of information needs, selection of information systems, selection of search terms, actual use of systems, and evaluation of search results. In addition, positive aspects of uncertainties were presented. Major implications relate to information system and service improvements.

KEYWORDS

Uncertainty, Information Seeking Behavior, Information Search Behavior, User Study, Information Service

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