@article{ART001701466},
author={Eun Ji Lee and Jeeyeon Lee},
title={A Study of Agility and User Satisfaction with e-Services in Korean University Digital Libraries},
journal={Journal of the Korean Biblia Society for Library and Information Science},
issn={1229-2435},
year={2012},
volume={23},
number={3},
pages={139-155}
TY - JOUR
AU - Eun Ji Lee
AU - Jeeyeon Lee
TI - A Study of Agility and User Satisfaction with e-Services in Korean University Digital Libraries
JO - Journal of the Korean Biblia Society for Library and Information Science
PY - 2012
VL - 23
IS - 3
PB - Journal Of The Korean Biblia Society For Library And Information Science
SP - 139
EP - 155
SN - 1229-2435
AB - Rapid changes in information technologies are forcing dramatic shifts in how business are conducted in various industry sectors. This pace of change is increasing all around the world. Accordingly, there is a need for the libraries to provide the information services with agility, which emphasizes on the prompt reaction to the changes, which are almost impossible to predict. Especially, the digital libraries higher education institutions require more agility as their main mission is providing a wide range of cutting edge information for the research and education activities. In this study, the notion of ‘agility’ is examined then the relationship between the digital library’s e-service measure evaluation factors and the capability, which is defined as agility, is explored. In addition, the impact of agility in user satisfaction is analyzed. Based on these analyses, the factors to consider in managing digital libraries in higher education institution, are suggested.
KW - University Library;Digital Library;e-Service Quality Evaluation;Agility;User Satisfaction
DO -
UR -
ER -
Eun Ji Lee and Jeeyeon Lee. (2012). A Study of Agility and User Satisfaction with e-Services in Korean University Digital Libraries. Journal of the Korean Biblia Society for Library and Information Science, 23(3), 139-155.
Eun Ji Lee and Jeeyeon Lee. 2012, "A Study of Agility and User Satisfaction with e-Services in Korean University Digital Libraries", Journal of the Korean Biblia Society for Library and Information Science, vol.23, no.3 pp.139-155.
Eun Ji Lee, Jeeyeon Lee "A Study of Agility and User Satisfaction with e-Services in Korean University Digital Libraries" Journal of the Korean Biblia Society for Library and Information Science 23.3 pp.139-155 (2012) : 139.
Eun Ji Lee, Jeeyeon Lee. A Study of Agility and User Satisfaction with e-Services in Korean University Digital Libraries. 2012; 23(3), 139-155.
Eun Ji Lee and Jeeyeon Lee. "A Study of Agility and User Satisfaction with e-Services in Korean University Digital Libraries" Journal of the Korean Biblia Society for Library and Information Science 23, no.3 (2012) : 139-155.
Eun Ji Lee; Jeeyeon Lee. A Study of Agility and User Satisfaction with e-Services in Korean University Digital Libraries. Journal of the Korean Biblia Society for Library and Information Science, 23(3), 139-155.
Eun Ji Lee; Jeeyeon Lee. A Study of Agility and User Satisfaction with e-Services in Korean University Digital Libraries. Journal of the Korean Biblia Society for Library and Information Science. 2012; 23(3) 139-155.
Eun Ji Lee, Jeeyeon Lee. A Study of Agility and User Satisfaction with e-Services in Korean University Digital Libraries. 2012; 23(3), 139-155.
Eun Ji Lee and Jeeyeon Lee. "A Study of Agility and User Satisfaction with e-Services in Korean University Digital Libraries" Journal of the Korean Biblia Society for Library and Information Science 23, no.3 (2012) : 139-155.
