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A Study on the Perceptions of Small Library Operators toward Artificial Intelligence Services in Libraries

  • Journal of the Korean Biblia Society for Library and Information Science
  • 2026, 37(1), pp.139~165
  • DOI : 10.14699//kbiblia.2026.37.1.139
  • Publisher : Journal Of The Korean Biblia Society For Library And Information Science
  • Research Area : Interdisciplinary Studies > Library and Information Science
  • Received : February 14, 2026
  • Accepted : March 12, 2026
  • Published : March 30, 2026

Jung-Sook Kim 1 Lim Seong Kwan 2

1해와달작은도서관
2경기대학교

Accredited

ABSTRACT

This study aims to analyze small library operators’ perceptions of artificial intelligence(AI) and examine the potential for AI service utilization. An online survey was conducted with operators from 189 small libraries nationwide, and valid responses were analyzed using SPSS 31. The results showed that while operators had an average level of understanding of AI, their understanding of AI as a library service and their actual usage experience were low. Role-based analyses indicated that librarians and non-librarian staff had significantly higher service usage experience than volunteers or reading instructors, and operators with service provision experience also demonstrated relatively higher understanding and willingness to provide services. Correlation analysis revealed a moderate positive relationship between AI service understanding and usage experience, and a weak positive correlation between service provision experience and future willingness to provide services. These findings suggest that operators’ experience influences both service understanding and willingness to provide AI services.

Citation status

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