@article{ART003259518},
author={Ji-In Shin and Chul-ho Jang and Park Sung Il},
title={Quality Management Strategy and Implementation Case of Public Water Information System Based on ISO/IEC 25023},
journal={Journal of Internet of Things and Convergence},
issn={2466-0078},
year={2025},
volume={11},
number={5},
pages={1}
TY - JOUR
AU - Ji-In Shin
AU - Chul-ho Jang
AU - Park Sung Il
TI - Quality Management Strategy and Implementation Case of Public Water Information System Based on ISO/IEC 25023
JO - Journal of Internet of Things and Convergence
PY - 2025
VL - 11
IS - 5
PB - The Korea Internet of Things Society
SP - 1
EP -
SN - 2466-0078
AB - This study applied the ISO/IEC 25023 quality model to a public water information system and analyzed its quality management strategies and improvement effects. As a public infrastructure directly related to citizen safety, the system requires high availability, reliability, security, and usability. The eight quality characteristics of ISO/IEC 25023 were mapped across the system lifecycle—from requirements and design to implementation and operation—using open-source tools such as SonarQube and JMeter for verification. As a result, data recovery time was reduced from 17 to 4 minutes, backup time from 36 to 2 minutes, and database standardization rate improved from 22% to 99%. Qualitative improvements were also achieved through user-centered UI/UX redesign and automated code quality analysis. The study demonstrates that ISO/IEC 25023 can serve not only as an evaluation model but also as a strategic quality assurance process (Plan, Do, Check, Act), providing a sustainable framework for quality management in public information systems and a reference model for similar applications.
KW - Public Information System;ISO/IEC 25023;Software Quality Management;Water Information System;Performance Metrics
DO -
UR -
ER -
Ji-In Shin, Chul-ho Jang and Park Sung Il. (2025). Quality Management Strategy and Implementation Case of Public Water Information System Based on ISO/IEC 25023. Journal of Internet of Things and Convergence, 11(5), 1.
Ji-In Shin, Chul-ho Jang and Park Sung Il. 2025, "Quality Management Strategy and Implementation Case of Public Water Information System Based on ISO/IEC 25023", Journal of Internet of Things and Convergence, vol.11, no.5 1.
Ji-In Shin, Chul-ho Jang, Park Sung Il "Quality Management Strategy and Implementation Case of Public Water Information System Based on ISO/IEC 25023" Journal of Internet of Things and Convergence 11.5 1 (2025) : 1.
Ji-In Shin, Chul-ho Jang, Park Sung Il. Quality Management Strategy and Implementation Case of Public Water Information System Based on ISO/IEC 25023. 2025; 11(5), 1.
Ji-In Shin, Chul-ho Jang and Park Sung Il. "Quality Management Strategy and Implementation Case of Public Water Information System Based on ISO/IEC 25023" Journal of Internet of Things and Convergence 11, no.5 (2025) : 1.
Ji-In Shin; Chul-ho Jang; Park Sung Il. Quality Management Strategy and Implementation Case of Public Water Information System Based on ISO/IEC 25023. Journal of Internet of Things and Convergence, 11(5), 1.
Ji-In Shin; Chul-ho Jang; Park Sung Il. Quality Management Strategy and Implementation Case of Public Water Information System Based on ISO/IEC 25023. Journal of Internet of Things and Convergence. 2025; 11(5) 1.
Ji-In Shin, Chul-ho Jang, Park Sung Il. Quality Management Strategy and Implementation Case of Public Water Information System Based on ISO/IEC 25023. 2025; 11(5), 1.
Ji-In Shin, Chul-ho Jang and Park Sung Il. "Quality Management Strategy and Implementation Case of Public Water Information System Based on ISO/IEC 25023" Journal of Internet of Things and Convergence 11, no.5 (2025) : 1.
