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The Preference of Consumers for the Channels and the Distribution Strategies by Products

  • Journal of Insurance and Finance
  • 2006, 17(1), pp.35-70
  • Publisher : Korea Insurance Research Institute
  • Research Area : Social Science > Business Management

Jung SeChang 1 유효상 2

1홍익대학교
2보험개발원

Accredited

ABSTRACT

The purpose of this paper is to suggest the distribution strate gies based onanalysing the preference for the channels and products. We anal yse the motorinsurance and long-term savings plan. We focus on the consumers changing thedistribution channels in the analysis of the motor insurance an d the potentialdemand in the long-term savings plan.The correspondence analysis and the homogeneity analysis are em ployed. Theresults are summarized as follow. Firstly, while the self-emplo yed and the bluecolors prefer the traditional channels, the white colors prefer s the direct marketing.Secondly, some consumers maintain their current channel, namely the traditionalchannel, but others want to change it to the direct marketing. The maintainers arethe people living in a small town, the self-employed, the blue colors, persons in theirforties. The white colors are expected to change the traditiona l channel to the directmarketing. Thirdly, the demand of consumers not buying the long -term savingsplan is expected to be higher than that of them who already bou ght the product. Sothe new demand for the long-term savings plan will occur. Espec ially, the potentialfor the health plan of long-term savings is expected to be grea t. The new consumerswill be the people in the lower bracket of income in the accide nt plan of long-termsavings, the blue colors and the people in the lower bracket of income in the healthplan of long-term savings, and the lower bracket of income in t he general plan oflong-term savings. We also expect the new customers such as the blue colors andthe people in the lower bracket of income, and the persons in t heir twenties in theaccident and health product.

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